Thank you, Nick, for clarification.
Dear sjk0iug37e,
After reviewing the data provided to me by Nick, it looks like you are asking questions that you know the answers for. In addition, if there are matches of any of the personal details and similarities (the same parts/phrases/name and surname combinations) in the email addresses registered in the casino on different accounts, it does not look like just a coincidence. Before we move forward, allow me to ask you a few questions.
Can you provide me with your wife's casino account ID and email registered in the casino? Why do you think that making a deposit and verification have anything to do with connecting accounts created by one person? Are you aware that creating more than 1 account from one household and/or using one device or internet connection by more than 1 account is forbidden in online casinos?
You mentioned that your wife only played in the casino to pass the time and did not make any deposit or withdrawal, and has not used any bonus for a longer time. Does it mean that she used any free bonus(es) in the casino before? If not, how did she play in the casino if no free bonuses were used?
Can you please send me the personal details that were used upon registering your account in the casino (name, surname, date of birth, physical address, email, and phone number) and a photo of your ID from both sides?
Feel free to use my email (branislav.b@casino.guru).
Thank you, Nick, for clarification.
Dear sjk0iug37e,
After reviewing the data provided to me by Nick, it looks like you are asking questions that you know the answers for. In addition, if there are matches of any of the personal details and similarities (the same parts/phrases/name and surname combinations) in the email addresses registered in the casino on different accounts, it does not look like just a coincidence. Before we move forward, allow me to ask you a few questions.
Can you provide me with your wife's casino account ID and email registered in the casino? Why do you think that making a deposit and verification have anything to do with connecting accounts created by one person? Are you aware that creating more than 1 account from one household and/or using one device or internet connection by more than 1 account is forbidden in online casinos?
You mentioned that your wife only played in the casino to pass the time and did not make any deposit or withdrawal, and has not used any bonus for a longer time. Does it mean that she used any free bonus(es) in the casino before? If not, how did she play in the casino if no free bonuses were used?
Can you please send me the personal details that were used upon registering your account in the casino (name, surname, date of birth, physical address, email, and phone number) and a photo of your ID from both sides?
Feel free to use my email (branislav.b@casino.guru).