The player from Switzerland had had his account deactivated and his withdrawal requests cancelled. Live chat requests had failed to resolve the issue and the email inquiries had remained unanswered. The player had opened his account on January 13, 2024, and had primarily played live roulette and occasionally sports betting. His winnings had been achieved without a bonus. However, after reviewing the case and communicating with the casino, we had concluded that the player had violated the casino's rules by betting on opposite outcomes using two or more accounts. As a result, we had been unable to assist the player in this matter, and had recommended him to contact the Antillephone Gaming Authority for further assistance.
The player from Switzerland had had his account deactivated and his withdrawal requests cancelled. Live chat requests had failed to resolve the issue and the email inquiries had remained unanswered. The player had opened his account on January 13, 2024, and had primarily played live roulette and occasionally sports betting. His winnings had been achieved without a bonus. However, after reviewing the case and communicating with the casino, we had concluded that the player had violated the casino's rules by betting on opposite outcomes using two or more accounts. As a result, we had been unable to assist the player in this matter, and had recommended him to contact the Antillephone Gaming Authority for further assistance.
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