HomeComplaintsPunt Casino ZA - Player complains about overall casino experience.

Punt Casino ZA - Player complains about overall casino experience.

Amount: €23,000

Punt Casino ZA
Submitted: 13 May 2020 | Case closed : 28 May 2020
Case closed Our verdict

Player stopped responding

REJECTED

Case summary

The player from South Africa is extremely dissatisfied with the overall casino experience. We rejected the complaint because the player didn't respond to our messages and questions.

Public
Public

This casino is a TOTAL SCAM!

Public
Public

Dear Gregory,

Thank you very much for submitting your complaint. I’m sorry to hear about your negative experience at the same time I’m afraid, I will need more information regarding your problem. Please could you elaborate? I will be waiting for your reply patiently.

Best regards,

Petronela

Public
Public

Dear Gregory,

We are extending the timer by 7 days. Please, be aware that in case you fail to provide the required information in the given time frame, we will reject your complaint.

Public
Public

Unfortunately, we’re rejecting this case because the player hasn’t responded to our messages and questions. Therefore, we’re not able to proceed with a further investigation or suggest possible solutions.

The player can reopen this complaint anytime.

flash-message-reviews
User reviews – Write own casino reviews and share your experience
Forum_alt
Join the discussion on our Forum and meet casino players from all over the world
scamalert_1_alt
Casino Guru employees will never ask for your password or seek access to your casino or bank account.
Follow us on social media – Daily posts, no deposit bonuses, new slots, and more
Subscribe to our newsletter for newest no deposit bonuses, new slots, and other news