10 months agoOriginalTranslation
Due to my gambling addiction, I asked in live chat that my account be permanently closed. After a week I was "politely" alerted that the account had been reopened and I relapsed. When I asked again in the live chat, it seems that the account has actually been closed. In my opinion, Royspins is not doing enough to protect people with my illness and is actually trying to profit from it
- Good sports betting offer
- Poor player protection
- No live tennis offer
Automatic translation:
4
Royspins Casino
10 months ago
Good day Lastsamurai,
Thank you for taking the time to review. Your input is greatly appreciated.
We recognize your frustration and want to emphasize our commitment to addressing gambling-related issues seriously.
Unfortunately, our support department is unable to set an account block for more than 7 days. We strive to communicate this information to our customers as clearly and precisely as possible, but we sincerely apologize for any inconvenience this situation may cause.
We also wanted to extend a big thank you for your positive feedback on our Sports Book services. Your praise means a lot to us.
Best of luck in your future endeavors,
RoySpins Team
Thank you for taking the time to review. Your input is greatly appreciated.
We recognize your frustration and want to emphasize our commitment to addressing gambling-related issues seriously.
Unfortunately, our support department is unable to set an account block for more than 7 days. We strive to communicate this information to our customers as clearly and precisely as possible, but we sincerely apologize for any inconvenience this situation may cause.
We also wanted to extend a big thank you for your positive feedback on our Sports Book services. Your praise means a lot to us.
Best of luck in your future endeavors,
RoySpins Team
