wataflash's reviews

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2 years ago
It all started quite well when I spinned in Time Spinners and got a big win (almost 2000x). I played with a bonus and after this big win it felt like someone flipped a switch. For the next 10.000 Spins (to wager the bonus) my RTP varied between 50-70% in various slots (only played slots with an RTP between 96-97%). Didn't get a single big win anymore and the money just vanished basically.

While this might be just a huge unlucky streak it felt super suspicious, since the wins completly stopped after the big win and never came back for a total of 10.000 spins. Just as I said, feels like someone flipped a switch.

Welcome bonus appears to be decent though.

Luckily I was still able to fully wager the bonus and my withdrawal request is pending right now.


Will either add a star or remove one, depending on how smooth I'll receive my withdrawal.

Edit: Received my withdrawal request within 12 hours after requesting. +1 Star
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  • Good welcome Bonus
  • Lots of good games
  • Fast withdrawal
  • Games payed suspiciously bad after getting a single big win over a long period of time
  • You NEED to read the bonus terms before playing with a bonus, since it includes lots of games that wil terminate your whole bonus when played (you need to avoid these games manually)
  • No bonus hunts allowed
2 years agoOriginalTranslation
Don't believe a word of the customer service chat when you ask them something. Before making a deposit I asked if I could also play Crazy Time with a bonus. Customer service says yes, it works. I make a deposit, take the bonus and can't play Crazy Time because unfortunately that doesn't work with a bonus.

I write again in the chat and ask and the chat support looks again and says that he made a mistake.

Unacceptable, would not have paid had I known.
Didn't get any compensation either, was lied to and nothing came of it.
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  • The chat support does not know the rules of their own casino
Automatic translation:
Trustpilot_flash_alt
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