kristokosta19933's reviews

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1 month agoOriginalTranslation
I made deposits and chose the €25 bonus. In the end they told me that they can't credit it because they gave me 20 free spins, and I explained to them that's why I registered with the casino and the first thing I did was to choose the €25 bonus, really scammers
  • Games that don't pay, for 2,000 spins without putting you in a bonus
  • Worst service ever
Automatic translation:
8 months agoOriginalTranslation
I made my first deposit 20€ the amount has not shown yet I open a chat to talk they tell me they don't know anything even though I send deposit photos to everything and then they close the chat
  • Nothing
  • I don't see the deposits, I probably lost my money
Automatic translation:
11 months agoOriginalTranslation
Everything is good here, the games keep you stable knowing that in all games it is pure luck but you have a good time, but I have requested a withdrawal for three days now, they have not emailed me yet whether my withdrawal has been approved or not, when will the money no one knows even customer support I speak to knows nothing
  • Nice Games keep you
  • Withdrawal
Automatic translation:
Betsomnia Casino
11 months ago
Hello kristokosta19933,

Thank you for sharing your experience with us. We're delighted that you find the games enjoyable and that they provide you with a sense of stability. While we aim to make the gaming experience pleasant, we understand your frustration regarding your withdrawal request. It's disappointing to hear that you have not received an email confirmation about the approval status of your withdrawal even after three days. We sincerely apologize for any inconvenience this delay may have caused you.

Please feel free to reach out to us directly if you require any further assistance. Your feedback is invaluable to us, and we are dedicated to providing you with a rewarding and reliable gaming experience.

Best regards,
Betsomnia Casino
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