Scatters Casino Review

The player from Germany claims they requested a withdrawal, however, it was canceled, funds were lost, and their account blocked for 30 days without their knowledge. After a thorough review of the provided evidence, these claims were proven to be untrue. Every action appeared to be made by the player themself. Due to their concerns, the player was advised to contact the casino's official ADR. The complaint was closed as 'Rejected'.

The player from Switzerland has requested withdrawals six weeks ago. Unfortunately, they have been pending since. The casino failed to respond to this complaint and we were forced to close it as 'unresolved'. After some time, the casino representatives have approached us with information that the issue is already resolved, which was confirmed by the player and we have closed this complaint as 'resolved'.

The player from Sweden had her account picked for additional verification after accumulating a substantial win. The complaint was resolved. The player received her funds 9 days after submitting the complaint.

The player from New Zealand requested a withdrawal. The casino asked him to provide proof of income. Unfortunately, the player cancelled his withdrawal and lost his winnings, therefore we were forced to reject this complaint.

The player from Germany is complaining about poor selection of live dealers’ blackjack tables and high withdrawal limit for his preferred payment method. We rejected the complaint because the player didn't respond to our messages and questions.

The player from Germany, who was fully verified at Goslot Casino and had received 4 payouts in the past, experienced delays with his fifth payout. Despite being fully verified and having a history of successful transactions with the casino, the player's withdrawal was delayed due to additional checks conducted by the casino. After raising the issue with the Complaints Team, the player confirmed that he had finally received his payout. We had marked the complaint as 'resolved' in our system.

The player from Netherlands has requested a withdrawal one week ago. It has been pending since due to ongoing account verification. The issue was quickly resolved and the complaint is now closed accordingly.

The player from Germany had an active self-exclusion in a sister casino due to a gambling problem. He believes that he shouldn’t have been allowed to open a new account with GoSlot! Casino. The player received a refund for the disputed deposits and confirmed that the case was fully resolved.

The player from Germany was experiencing complications verifying the email address and completing account verification. The complaint was rejected as the player stopped responding, but then we received an email from the player to say that the matter had been resolved.

The player from Sweden had an active self-exclusion in sister casinos due to a gambling problem. Despite this, she was able to create a new account and deposit. After being notified about the player's complaint, the casino refunded the deposited amount. The complaint was closed as 'resolved'.

The player from Germany is unable to locate a €1000 withdrawal he requested, which does not appear in his transaction list or pending withdrawals. The winnings were later found and paid to the player, so we closed the complaint as resolved.

The player from Ireland tried to withdraw her winnings, but the vast majority of her winnings disappeared. It came to light that the player had made the withdrawal while having an active bonus, and in doing so accidentally forfeited the outstanding bonus balance. The casino reviewed the case and came to a mutual agreement with the player, so the case was resolved.

The player from Finland has requested a withdrawal less than two weeks prior to submitting this complaint. The payment hasn’t been processed yet. The player later confirmed that the withdrawal was processed successfully, therefore we marked this complaint as resolved.

The player from Austria has deposited funds into casino account just to find out that the slots are not available. Now she’s experiencing difficulties requesting a refund. Player’s complaint has been resolved successfully.

The player from Austria is struggling to complete the KYC. The casino required proof of address, which was refused multiple times, and then the casino stopped responding. During the time of the complaint already submitted, the player managed to complete the KYC and receive his withdrawal and the complaint is now resolved.

The player from Germany submitted a withdrawal request less than two weeks prior to contacting us. Winnings haven’t been obtained up to this day. The player later confirmed that the withdrawal was processed successfully, therefore we marked this complaint as resolved.

The player from Uzbekistan has been waiting for a withdrawal for less than two weeks. Unfortunately, their payout hasn’t been received yet. The complaint has been closed as 'unresolved' because the casino failed to reply and cooperate in resolving the complaint. The player has confirmed receipt of the payment, so we closed this complaint as resolved.

The player's balance was reduced due to a maximum win limit. The casino responded and explained that the winnings had been reduced due to a technical issue, but the missing funds had now been returned to the player's account in full. The player confirmed this but then experienced an issue completing the verification of their virtual credit card. The casino replied shortly after and stated that the player's account had since been fully verified and there should be no further problems. Once more, the player confirmed this and the matter was resolved.