joskivain's reviews

Casino Guru

We want players to understand gambling.

6 months agoOriginalTranslation
I guess they don't care about the gambling problem at their casinos. I have closed 2022 account due to problem gambling and their sister casinos also and still got them open again
Automatic translation:
6 months agoOriginalTranslation
Nice and friendly customer service but few tools for responsible gaming and sometimes it occurred to me that they are certainly aware of the guarantee for my problem with playing and managing, but they still let me play even though I made deposits one after another and were not worried even though I asked for free bonuses in the chat daily and immediately after losses. My playing was never interfered with even though I closed the account once (the closure itself) because I had lost but with them, I reopened the account and that started a downward spiral to which I would have liked a reaction from the casino. Within a short period of time, a large amount of deposits and I remained at a loss the whole time and still I continued with them and played, at this point also maybe one could have wondered about playing there in the head, so many deposits in a row, sometimes I got angry with them after a loss, I think these things are like from a textbook on how to recognize a customer's gambling. I told them about the gambling problem and they responded kindly and the account was closed, but they think that the constant daily bonus inquiry and being active in the casino and consecutive deposits after a loss is normal and that's why they haven't intervened
Read moreRead less
  • Fast and friendly customer service
  • Fast deposits and withdrawals
  • No unnecessary adjustment
  • Few tools for responsible gaming
  • Not responding to a clear gambling problem
Automatic translation:
Follow us on social media – Daily posts, no deposit bonuses, new slots, and more
Subscribe to our newsletter for newest no deposit bonuses, new slots, and other news