underwoodjoe9's reviews

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1 week ago
Just joined the casino after seeing a reasonable amount of legit looking reviews on trust pilot, however I seen some non favorable ones also. I have just requested a withdrawal of 100gbp so I will see how it goes and update this review on my experience. Hoping this will be my new place of play. So far the website feels good and the verification seemed pretty smooth and live chat was good, I like the bot responses and then if you need more help it transfers you to a live agent.
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  • Great choice of games
  • Fast responses in live chat
  • To be determined
6 months ago
If you have any complaints good luck resolving, for such a large legitimate company you'd think they'd care about their customers more.
  • Lots of games
  • Takes weeks to reply to emails
  • Do not seem to care about resolving any customer complaints
8 months ago
Legitimate UK player here, I starting using chipstars because of the safety index rating on casino guru. And so far so good with this casino. At first I had a problem with a withdrawal and then I got privately messaged helping me through it and in the end found out it was because I was withdrawing to Revolut. Since then I've found crypto withdrawals to be quick and easy and have enjoyed using them. I just made one larger withdrawal and it came through without problem. So far I feel this is a great site to be playing on and at the moment it's my casino of choice for sure.
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  • Lots of choice of games
  • Private messaging for assistance
  • Allows VPN use but make sure you check it's an okay country to use
  • Very fast withdrawals so far!
  • Withdrawal method was little confusing at first but was told they are updating withdrawal methods further in future
Chipstars Casino
4 months ago
Hi, Joseph
Thank you for sharing your experience with Chipstars! We're glad to hear that you're satisfied with our service and that your issues with withdrawals were resolved quickly.
We're committed to providing a secure and enjoyable gaming environment, and feedback like yours helps us continue to improve!
Happy gaming!
Chipstars team
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