4 months ago
Don't recommend. Buggy interface and I got scammed out by their payment service because I deposited for a 20 and it charged me 40. The welcome bonus wasn't what they advertise and when I asked about the other 20 missing from my bank acc their support was simply useless and unwilling to help me. D O N T P L A Y.
- Buggy interface
- Support can't help you
- Bonus not what it was advertised
- Payment service scammed me
2
Royspins Casino
4 months ago
Greetings alexandrosz,
Thank you for your honest review! We sincerely apologize for the less-than-ideal experience you encountered.
After consulting with our financial department, we've confirmed that your pending deposit should be refunded by your bank within the next few days (or it may have already been processed). Unfortunately, these occasional situations can arise due to the complexities of financial mechanisms involving card processing.
We prioritize openness regarding our bonuses, leaving no room for hidden details. Nonetheless, we acknowledge the possibility of misunderstandings.
Are you open to engaging in further dialogue and exploring the possibility of reaching a mutual agreement directly with us? You can reach us at complaints@royspins.com
Your time and review are valued—thank you!
Best regards,
RoySpins Team
Thank you for your honest review! We sincerely apologize for the less-than-ideal experience you encountered.
After consulting with our financial department, we've confirmed that your pending deposit should be refunded by your bank within the next few days (or it may have already been processed). Unfortunately, these occasional situations can arise due to the complexities of financial mechanisms involving card processing.
We prioritize openness regarding our bonuses, leaving no room for hidden details. Nonetheless, we acknowledge the possibility of misunderstandings.
Are you open to engaging in further dialogue and exploring the possibility of reaching a mutual agreement directly with us? You can reach us at complaints@royspins.com
Your time and review are valued—thank you!
Best regards,
RoySpins Team
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