xxlxx11's reviews

Casino Guru

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1 year agoOriginalTranslation
Only problems with this site, hardly any game loads completely and if you get into the game after ages the game hangs permanently so you just lose your money, live chat is like winning the lottery once you get an answer and then they claim it's all error-free which I was able to prove myself with screenshots where connection problems could be seen again and again. Never play there absolutely badly this casino
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  • Everything
Automatic translation:
Smokace Casino
1 year ago

Dear Xxlxx11,

Thank you for sharing your gaming experience at our casino.

Our casino is 100% complete in the functional plan. Our players do not have the problems described by you. If you use VPN or various extensions that can affect the speed of your browser, please disable them and try again.

We see that in our casino you have not deposited your game account and played only on the received no-deposit freespins, which were successfully used and played on the received bonus in various games.
In case of workload of live chat, you can always contact by e-mail and you will always get an answer.

Please, if you have any questions or difficulties, please contact Live Chat 24/7 or e-mail support@smokace.com
We are always happy to help you.
1 year agoOriginalTranslation
Absolutely not recommended.... apart from the fact that the slots never actually run, you will be screwed from start to finish and if you need help, nobody will be willing to help. Emails are ignored and live chat is not for you from now on more available. I find shit in good German and will definitely not try my luck again....
  • Live chat absolutely bottom line
  • Slots never run
  • In short, everything sucks
Automatic translation:
1 year agoOriginalTranslation
First I was satisfied, the slots were going well, then it started with the fact that I couldn't play all the games because of a wager free bonus, it doesn't matter then it continued that I wanted to pay out, ok, the bonus amount was deducted directly from me and then I got an email that My winnings were canceled because I am only allowed to withdraw 5 times the deposit amount. It's already cheeky bottom drawer the bonus conditions lure with a wager free bonus and then hidden clauses. If you play, it is best to play without a bonus or leave the casino alone.
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  • Slots ran in BONUS
  • Unfair bonus terms
Automatic translation:
Trustpilot_flash_alt
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