kevinjd92's reviews

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1 year agoOriginalTranslation
Slots are manipulated! Gates of Olympus and Starlight throw multis in the basegame even though there are one or more scatters in it.
  • Games rigged.
Automatic translation:
MoreSpin Casino
1 year ago
Thank you for taking the time to leave a review about your experience playing Gates of Olympus and Starlight at our casino. We appreciate all feedback, including negative comments, as it helps us to improve our services and provide our players with the best possible gaming experience.

All our games are supplied by Softgaming and Softswiss, the world's largest game distributor. We understand that you have concerns about the behavior of these games, and we would like to assure you that all our games are regularly tested and audited to ensure that they are fair and provide a balanced gaming experience for all our players.

Regarding the issue you have raised, we would like to clarify that the presence of scatters in a game does not guarantee a win, and the outcomes of each spin are determined by a random number generator (RNG) that is designed to provide a fair and unbiased result.

However, we understand that you have had a different experience playing these games at our casino, and we would like to investigate this matter further to ensure that our games are functioning as intended. We kindly request that you reach out to our customer support team with further details about your gameplay experience, such as the time and date of play, bet amounts, and any other relevant information that may assist us in resolving this matter.

We take pride in offering our players a safe and enjoyable gaming experience, and we are committed to maintaining the highest standards of fairness and transparency. We appreciate your feedback, and we hope to have the opportunity to address your concerns and provide you with a better gaming experience in the future.

Thank you for choosing our casino, and we look forward to hearing from you soon.

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