4 months agoOriginalTranslation
Hello.
Yes, what is there to say about this casino?
I signed up after reading casinoguru's reviews and I almost blindly trust the moderators here.
100 free spins without deposit in The dog house!
Great, although Pragmatic is not my biggest favorite considering how high the risk is, but with 100 free spins I'm not crying blood.
No, the game is not available in your region, I will contact support.
Change browser and log in again.
No, the game is not available in your region
New contact with support who then informs me that I have to deposit money to get the 100 free spins 🤭
A quick read again on casinoguru about the negative making my keyboard glow red. CLOSE.
I look up the responsible gambling section to close the account and see that I have to contact support via Mail.
Yes, I do and ask them to close my account permanently.
You don't have to….No, but I want to!
You still have your free spins... No, I don't!
We will send your spins on….Well, where then?
I registered, got no free spins in about 10 minutes, I decided to close the account.
It is still open - there will probably be a new email soon about all my pending free spins.
Yes, what is there to say about this casino?
I signed up after reading casinoguru's reviews and I almost blindly trust the moderators here.
100 free spins without deposit in The dog house!
Great, although Pragmatic is not my biggest favorite considering how high the risk is, but with 100 free spins I'm not crying blood.
No, the game is not available in your region, I will contact support.
Change browser and log in again.
No, the game is not available in your region
New contact with support who then informs me that I have to deposit money to get the 100 free spins 🤭
A quick read again on casinoguru about the negative making my keyboard glow red. CLOSE.
I look up the responsible gambling section to close the account and see that I have to contact support via Mail.
Yes, I do and ask them to close my account permanently.
You don't have to….No, but I want to!
You still have your free spins... No, I don't!
We will send your spins on….Well, where then?
I registered, got no free spins in about 10 minutes, I decided to close the account.
It is still open - there will probably be a new email soon about all my pending free spins.
- Unfortunately, the support has to take a lot of anger and frustration from the customers that they don't deserve. But they should have a pat on the back and fight their way through every single chat to keep the customer. A battle they should not be subjected to.
- There are catches in the system, read the fine print. If you win, you must pay to have the winnings paid out.
Automatic translation:
1
CatCasino
4 months ago
Hello!
Thank you for your feedback. Unfortunately, the slot from the bonus you wanted to use is indeed not available for your region. As we can see, our operator created an appeal to the technical department and the bonus was replaced with the one that is available to you. about what you were notified by mail. This bonus has the property of wagering from the real balance, which is specified in the terms and conditions.
We are sorry that the support team upset you, we will definitely check it out.
As we can see, your desire to close your account was due to your inability to use the first bonus, for which we offered you an alternative bonus, if that is the point. If you still wish to close your account, please contact us in chat with this request again.
Thank you for your feedback. Unfortunately, the slot from the bonus you wanted to use is indeed not available for your region. As we can see, our operator created an appeal to the technical department and the bonus was replaced with the one that is available to you. about what you were notified by mail. This bonus has the property of wagering from the real balance, which is specified in the terms and conditions.
We are sorry that the support team upset you, we will definitely check it out.
As we can see, your desire to close your account was due to your inability to use the first bonus, for which we offered you an alternative bonus, if that is the point. If you still wish to close your account, please contact us in chat with this request again.
