1 year agoOriginalTranslation
Update: Attention, it is possible that winnings do not end up on your credit balance and you will not receive an answer despite submitting proof (round ID, time, replay). And no, none of that was settled. A fraudulent gang in my opinion, that has never happened to me in any other casino before.
First of all, the casino has a large selection of different slots and providers, but the provider should be treated with caution.
Two deposits from me were only credited after 2 days, which involved a lot of headaches and sensitive documents that had to be sent in to claim my money at all.
And when it was finally credited, of course without the previously promised bonuses, the crowning glory was a win in the free spins (Pragmatic Play Slot), simply not credited to my balance, when asked in the chat, of course, no one believed it and the error wanted at the player. Luckily for me there was a replay of it but then, despite the clear evidence, it is pointed out that it will take 14 days to check this win 😂 I have never experienced anything like this in any other casino.
Withdrawal request only possible when verified! So, the many technical and communication problems, as well as the harassment that is operated, reduce the fun of the game considerably.
First of all, the casino has a large selection of different slots and providers, but the provider should be treated with caution.
Two deposits from me were only credited after 2 days, which involved a lot of headaches and sensitive documents that had to be sent in to claim my money at all.
And when it was finally credited, of course without the previously promised bonuses, the crowning glory was a win in the free spins (Pragmatic Play Slot), simply not credited to my balance, when asked in the chat, of course, no one believed it and the error wanted at the player. Luckily for me there was a replay of it but then, despite the clear evidence, it is pointed out that it will take 14 days to check this win 😂 I have never experienced anything like this in any other casino.
Withdrawal request only possible when verified! So, the many technical and communication problems, as well as the harassment that is operated, reduce the fun of the game considerably.
- slot selection
- Lots of technical problems
- deposit error
- Support does not answer
- Some winnings are not credited
Automatic translation:
8
Snatch Casino
1 year ago
Dear seanheart,
Thank you for such a detailed review on our casino. We're sorry that you were left with only negative emotions after that. And we are really puzzled why there might have been errors when making a deposit. We are sure that all the problems that are no longer a problem and everything is working clearly.
Best regards,
Snatch Casino
Thank you for such a detailed review on our casino. We're sorry that you were left with only negative emotions after that. And we are really puzzled why there might have been errors when making a deposit. We are sure that all the problems that are no longer a problem and everything is working clearly.
Best regards,
Snatch Casino
