kingalec's reviews

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1 year agoOriginalTranslation
No way to set a loss limit. Withdrawals were limited to 150-165 per day and 5000 EUR monthly when I wanted to withdraw my full winnings.

Why do you then make a withdrawal limit of 20,000 per month if you make these restrictions afterwards?
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  • Unfair terms and conditions
  • Lack of player protection or responsible gaming options
  • Very questionable and limited withdrawal options
Automatic translation:
1 year ago
The Casino allowed me to have two bonuses at the same time and there was no issue at any time when I contacted the support about my payments and the bonuses.

Now that I wanted to withdraw my 3970 USD win they simply deducted 2000 USD and told me I breached their terms and conditions.

Rather play somewhere else!
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  • Unhelpful Support
  • Shady way of handling terms and conditions
  • Deducting money just right before the withdrawal process instead of removing the bonus right away
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