- Little to no response to emails
- Blocked after big win
- Denying legitimate verification documents
Rated by 28 users
In this review, Casitsu Casino has undergone a detailed examination of its strengths and weaknesses by our team of independent casino reviewers using our casino review methodology. By looking into the casino's licenses, Terms and Conditions, up-to-date player complaints, limits, customer support, and other various essential elements, our review team has identified the safety and fairness of the casino, evaluating whether it falls into the category of being safe and legit or damaging for players.
Based on their findings, we have calculated the casino's Safety Index, which is our score describing the safety and fairness of online casinos. As the Safety Index rises, the probability of encountering problems while playing or making withdrawal lowers. Casitsu Casino scored a Below average Safety Index of 5.1, which makes it a suboptimal option for most players in terms of fairness and safety. Continue reading our Casitsu Casino review to find out more about this casino and determine if it's the right fit for you.
In determining a casino's Safety Index, we follow complex methodology that takes into account the variables we have gathered and evaluated in our review. This includes the casino's T&Cs, player complaints, estimated revenues, blacklists, and various other factors.
In our review of Casitsu Casino, we thoroughly read and reviewed the Terms and Conditions of Casitsu Casino. We discovered some rules or clauses that were not to our liking and, on the whole, we find the T&Cs to be somewhat unfair. Unfair or predatory rules can possibly be used against players to excuse not paying out winnings to them. Because of our findings, we suggest proceeding with caution if you settle on playing at this casino.
Considering our estimates and the factual data we have collected, Casitsu Casino appears to be a small to average-sized online casino. This casino has a very high value of denied payouts in player complaints with respect to its size. When evaluating a casino, we consider the number of complaints in relation to the casino's size, since bigger casinos generally receive a higher number of complaints due to a larger player base.
As far as we know, no relevant casino blacklists include Casitsu Casino. The presence of a casino on various blacklists, including our own Casino Guru blacklist, is a potential sign of wrongdoing towards customers. Players are encouraged to consider this information when deciding where to play.
Taking into account all factors in our review, Casitsu Casino has scored a Safety Index of 5.1, representing a Below average value. For players seeking an online casino that prioritizes fairness in the online gambling experience they offer, this casino is not a good fit.
Whenever we review online casinos, we carefully read each casino's Terms and Conditions and evaluate their fairness. In T&Cs of many of them, we uncover clauses and rules which we consider unfair or outright predatory, as they give the casino the possibility to justify not paying out winnings to players in certain situations.
We found some questionable rules or clauses during our review, because of which we consider the Terms and Conditions of Casitsu Casino to be somewhat unfair.
Our casino assessment rests heavily on player complaints, since they provide us valuable data about the issues experienced by players the and the casinos' way of putting things right. When calculating the Safety Index for each casino, we take into account all of the complaints that we get through our Complaint Resolution Center in addition to the complaints that we find elsewhere.
We currently have 2 complaints about this casino in our database. Because of these complaints, we've given this casino 3,075 black points in total. You can find more information about all of the complaints and black points in the 'Safety Index explained' part of this review.
At Casino Guru, users have the opportunity to provide ratings and reviews of online casinos in order to share their opinions, feedback, or experiences. Based on these, we then generate a complete user satisfaction score, which varies from Terrible to Excellent.
Based on the 28 user reviews of Casitsu Casino in our database, it has a Bad User feedback score. You may access the casino's user reviews in the User reviews section of this page.
Casitsu Casino is owned by Dama N.V. and has estimated annual revenues higher than $1,000,000. This establishes it as one of the smaller online casinos within the bounds of our categorization.
As far as we know, Casitsu Casino does not have a gambling license.
Casitsu Casino accepts deposits via 35 payment methods. This includes: Neteller, Skrill, PaySafeCard, Payz (ecoPayz) , VISA, Mastercard, SOFORT Überweisung, InstaDebit, Maestro, Neosurf, Zimpler, Bitcoin (BTC), AstroPay, iDebit, Bank transfer, Flexepin, Binance Coin (BNB), VenusPoint, Litecoin (LTC), Bitcoin Cash (BCH), Tether (USDT), Dogecoin (XDG), Ethereum (ETH), Jeton, eZeeWallet, Rapid Transfer, MiFinity, Interac e-Transfer, Interac, SticPay, CashtoCode, MuchBetter, Tron (TRX), Cardano (ADA), Pay4Fun.
Winnings and withdrawals are typically regulated by limits set by the casino. In many instances, the limits are high enough to not impact the majority of players. However, certain casinos impose win or withdrawal restrictions that may be quite limiting. That's why we always examine these aspects in our casino reviews. The information regarding the casino's win and withdrawal limits is displayed in the table below.
Withdrawal limits | Win limits |
---|---|
EUR 2,000 per day | No win limit |
EUR 5,000 per week | |
EUR 10,000 per month | |
USD 2,000 per day | |
USD 5,000 per week | |
USD 10,000 per month |
Members of our casino review team collect information about customer support and available languages when reviewing online casinos. In the table below, you can see an overview of language options at Casitsu Casino.
Language | Website | Customer support | Live chat |
---|---|---|---|
English | 24/7 | ||
German | 24/7 |
Members of our casino review team contacted the casino's representatives to learn how helpful, professional, and quick their responses are. We find customer support important, since its purpose is to help you resolve any issues you might experience, such as registration at Casitsu Casino, account management, withdrawal process, etc. Judging by the responses we have received, we consider the customer support of Casitsu Casino to be good.
Casitsu Casino has these types of casino games on offer: Slots, Roulette, Blackjack, Video poker, Bingo, Baccarat, Jackpot games, Live games, Craps and dice, Keno, Scratch cards, Other card games, Virtual sports, Other games, Crash games.
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Online casinos give bonuses to both new and existing players in order to gain new customers and encourage them to play. In 'Bonuses' section of this review, you'll currently find 7 bonuses from Casitsu Casino based on the data from our database.
Browse all bonuses offered by Casitsu Casino, including their no deposit bonus offers and first deposit welcome bonuses.
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