greyfairytayle's reviews

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8 months agoOriginalTranslation
I can only agree with the previous reviews - It's a pure crypto casino - but you can even deposit with Mastercard without any problems - I've been playing many different casinos almost every day for over 3 years (certainly over 200 different ones) and have never experienced anything like this - in a positive sense! INSTANT PAYOUT and the fastest KYC ever! TOP
  • IMMEDIATE PAYOUT!!!
  • SUPER FAST KYC!!!
  • TOP TOP TOP
  • NOTHING
Automatic translation:
Sherbet Casino
8 months ago
Hello Greyfairytayle,

Many thanks for taking the time to leave us a positive and detailed review. We're very glad to hear that your experience with Sherbet was a positive one.

Please don't hesitate to reach out if you have any questions or need assistance with anything in the future.

Kind regards,
Sherbet.com
1 year agoOriginalTranslation
Lets the player claim bonuses and afterwards (when paying out) suddenly realizes that I should have used unfair strategies with the bonus. If I am not allowed to play a game with bonus funds, it must either be in the bonus terms or the casino must block the game (if bonus is active) so that the game cannot be played at all. Neither was the case with me and therefore very fraudulent action on the part of the casino.

In addition, I won a large sum of money (€400) at Legacy of Dead and then I requested a withdrawal and the casino closed my account forever. The money was not paid out. So stay away from this fraudulent casino - this casino has several sister casinos with the license of VERSUS ODDS BV - this casino and their sister casinos abuse power against the player and invent any reasons not to have to pay out a larger amount of money.

Had won €2000 on Legacy of Dead at the sister casino (WolfyCasino) and this was also not paid out.
Read moreRead less
  • Just nothing
  • Unclear bonus conditions or pure arbitrariness
  • Invents any reason to close the account for a larger payout
Automatic translation:
1 year agoOriginalTranslation
Deposited €50 and rolled it up to €300, then the verification process came - verified within a few hours.
I submitted a withdrawal request, the next day I received an email from the KYC team and said my account was not yet verified. And wanted a selfie with my driver's license and a bank statement at the same time. Then they also wanted a screenshot of a deposit method I hadn't used, in this case "SKRILL". I'm betting on SCAM here and just want to scare away the players or simply not pay out.

UPDATE:

After a really bizarre KYC procedure, where I was almost desperate and was about to give up, I was successfully verified (a second time) and the money has already been paid out. In any case, the fact is that not a single euro is paid in there anymore.
Read moreRead less
  • Crazy complicated KYC
  • Bad chat support, only standard answers
  • Claiming something that is not true (deposit method that was not used)
Automatic translation:
Stelario Casino
1 year ago
Dear Greyfairytayle,

We notify you that the financial department is trying to process all requests for withdrawal players as quickly as possible and strictly follows the established rules. Since we value our players, as well as strive to have nothing but fun while playing at our casino.
Each player can request up to 3 active withdrawal requests at one time. Withdrawals are processed by the financial department within 24 hours, but the withdrawal limits and the period required for this procedure may vary, depending on the method of withdrawal, the status of the player's account, and other possible factors affecting the process of withdrawal.
All documents are requested strictly in accordance with the current rules of our casino.
Based on the above mentioned, all payments of winnings are made smoothly, without delays, and strictly to the rules which are in general access and are not hidden from anyone.

We are looking forward to seeing you again! Wishing you good luck!

Please, if you have any questions or difficulties, please contact Live Chat 24/7 or e-mail support@stelario.com
We are always happy to help you.
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