wioletta3087's reviews

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5 months ago
my assessment of the Royspins casino is quite negative and it's not about the website itself, the deposit or withdrawal methods, but about the people who manage it there and who are consultants, it's a new casino and, unfortunately, to stay in these times on the market where there is a lot, so you have to have a tough ass and not expect all the fanfare and great opinions at the very beginning, because if you become a public party and you agree to the public, I guess everyone has the right to express their opinion and it's not about the opinion that I will write a very good review and maybe the casino will be useful to me then I will give her a prize, as I write in the first posts, I expressed my negative opinion on Facebook and then the casino wrote to me in the Messenger chat asking for contact back, so I did, I contacted via Messenger directly to casinos casino asked what my problem was, so I wrote that I had some doubts about all these great opinions, that everything was great in general, that the slot machines gave a lot of money, super fast payouts, I don't know because I haven't had the opportunity to withdraw deposits from there yet and the casino sent me a message whether he can ask for my e-mail address and then he blocked me because I commented on another player's post or the casino simply paid him for this opinion to write such a great opinion because I simply couldn't believe my eyes what I was reading, the casino blocked me and I can't see them website, I can no longer write to them on messenger, it's all because my post was negative while another user's post was positive, I wrote via Instagram in a chat to the casino, the casino asked me again for my e-mail address, I will give my e-mail address, I will ask why they blocked me and why they make such stupid situations in general that they block a player just because he didn't like something, right, it's a consultant there, a consultant, I don't know who writes there, in general, the casino replied to me with a message that my account had already been unblocked and it was blocked by mistake well, a few days have passed since that situation, yesterday I tried to log in again, look for their Facebook page, unfortunately for me such a page does not exist, I sent a dot in the message, sending error, I can't send a message to them, so I wrote on Instagram again why they won't unblock me since it was an error so why don't I fix this mistake, why can't they unblock me, they don't answer my face, that my account was already unblocked a long time ago and then I sent screenshots, that I can't write a message to them, that their Facebook profile doesn't want to be displayed at all, unfortunately on I haven't received any response to this message, so my opinion is negative because you can't accept only great praise, just that it is the best, especially since it's a new casino, if you accept good opinions, you should also accept the negative ones. perfect no one no gastronomy it's perfect but it's the first time I've seen a casino block a user because he said something bad about their casino
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  • Dużo dostawców gier
  • Przejrzysta witryna
  • Pomoc
  • Kłamstwa
  • Brak szczerych chęci pomocy
  • Podejście do klijenta
  • Nieumiejętność przyjmowania ocen negatywnych
  • Blokowanie graczy na forach społecznościowych za zły komentarz
Royspins Casino
1 year ago
Dear Wioletta3087,

After consulting with our SMM department and following their guidance, we have successfully unblocked your account. Feel free to resume communication on our social media platforms.

We kindly request that you refrain from posting unwarranted comments and baseless claims, such as using terms like "scam," regarding our project.

If you have constructive criticism or suggestions for our casino, please share them on our social media platforms. For an even more effective channel, consider using casino-related forums or reach out to us directly via email at complaints@royspins.com. Your input is highly appreciated!

Best regards,
RoySpins Team
2 years agoOriginalTranslation
First class casino for me.
I have not met so far with such interest as a player and with such a high level of service and help and time to complete / explain the case in any casino.
This is the casino that I have been looking for for a long time as for me it is second to none.
I recommend it to anyone who likes to play with peace of mind without being afraid that the casino will find a catch to not pay out the winnings, or that deposits will be lost or that withdrawals will hang for a week and be canceled 15 times, and sometimes it takes even longer for verification. They don't make clowns make themselves out of themselves with stupid cards with an inscription with an unusual card take yourself a million selfies The pleasure of the game itself, verification in the blink of an eye.
There is no worthy opponent for me. Full profession
Every thread that bothers me, every question I ask them, has not been left without a comprehensive answer, their answers each time extensive and exhaustive on a given topic so that nothing more can be said.
The team at full speed 100% to improve the experience and be even better for the player. I bow to my head, I did not expect such a big commitment because I expected to be treated in some issues as an annoying fickle gambler who expects the impossible and in response to my messages they wrote that they will try to check all possible solutions but I thought that it would rather end on this subject and here it will end I was wrong because the casino team really thought about certain and possible solutions and found the right ones to make it fit me and meet my requirements. Waiting time less than 24 hours.
I love, I love
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  • live chat
  • Transparent website
  • Deposit option
  • Withdrawal option
  • Confidence of the game
  • Regular fresh promotion
  • Level bonus
  • Game providers
  • Fuck the team
  • There are no flaws
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