damianst's reviews

Casino Guru

We want players to understand gambling.

2 years agoOriginalTranslation
Not possible, deposit bonus would not be activated. Couldn't book the money back, only wagered 3 times. support bad. Not replying to emails. I wouldn't pay anything there.
  • Large game selection
  • Support difficult to reach
  • Bonus would not activate
  • Not a bit of goodwill
  • hands off
  • Not replying to emails
Automatic translation:
Gioo Casino
2 years ago
Dear DamianSt,

Thanks for your review!

We welcome feedback from our players, but would like to clarify a few points about your review.

As per our terms and conditions, every deposit must be wagered three times, which means you must have completed your deposit before you can request a withdrawal.

As for the bonus issue, the bonus could not be activated automatically if the player does not enter the relevant bonus code. However, if you are having trouble collecting the bonus, you can always contact our support team via live chat or email. We are there for you around the clock and will be happy to help you!

Kind regards
Gioo Casino Team
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