User Profile Complaints Reviews

wuhu93's reviews

bronze
wuhu93
Novice
1 year agoOriginalTranslation
Good bonus offers with reasonably fair conditions (weekly reload). Verification was quick, withdrawals are processed quickly.
After regularly using the weekly bonuses and offers that came via email, I got banned from using bonuses. When I asked, I was given no reason or duration. I won't play there anymore.
  • quick verification
  • fast processing of withdrawals
  • Blocking bonuses without giving a reason
Automatic translation:
All Fresh Casino reviews
Fresh Casino
1 year ago
Nice to meet you, Wuhu93! Sometimes our administration can limit the proccess of getting bonuses for some players, but there's a reason and you can always contact our support specialists and they will be glad to help you with all the details.

Best wishes,
Fresh Casino!
bronze
wuhu93
Novice
1 year agoOriginalTranslation
Verification was horrible. Selfie with ID card was rejected because the hand is only partially on it and should be all the way on. Further attempts rejected, after contacting support it was requested that the whole arm and shoulder should be on it. After about 15 attempts it worked. One has the feeling that verification is artificially made more difficult to prevent withdrawals.

The casino offers a daily reload bonus with low wagering requirements. After I managed to wager the bonus several times I was then banned from the casino and I can't log in to other casinos owned by the same owner either.
According to the terms and conditions, the casino reserves the right to block players without giving reasons, i.e. compliant with the terms and conditions, but still unfair conditions.
All in all, not recommended, since the bonus offer is good, but if you use it, you will be thrown out very quickly (less than a week).
Read moreRead less
  • good bonus offer
  • fast payouts
  • Verification process borders on harassment
  • Support provides conflicting information
  • random blocking if you don't lose money consistently
Automatic translation:
All Rollers Casino reviews
User Profile | Casino Guru
Gambling guide
Games guide
Casino Guru
About us
Casino Guru Academy
null

Free professional educational courses for online casino employees aimed at industry best practices, improving player experience, and fair approach to gambling.

Global Self-Exclusion Initiative
null

An initiative we launched with the goal to create a global self-exclusion system, which will allow vulnerable players to block their access to all online gambling opportunities.

Gamtegrity
null

A platform created to showcase all of our efforts aimed at bringing the vision of a safer and more transparent online gambling industry to reality.

Casino Guru Awards
null

An ambitious project whose goal is to celebrate the greatest and the most responsible companies in iGaming and give them the recognition they deserve.

Play responsibly and in moderation.

Casino.guru is an independent source of information about online casinos and online casino games, not controlled by any gambling operator. All our reviews and guides are created honestly, according to the best knowledge and judgement of the members of our independent expert team; however, they are intended for informative purposes only and should not be construed as, nor relied upon as, legal advice. You should always make sure that you meet all regulatory requirements before playing in any selected casino. Copyright ©2024

Casino Guru in other languages
Select language
Follow us on social media – Daily posts, no deposit bonuses, new slots, and more
Subscribe to our newsletter for newest no deposit bonuses, new slots, and other news