User Profile Complaints Reviews

ingomid63's reviews

bronze
ingomid63
Advanced Novice
8 months agoOriginalTranslation
I cannot recommend the casino for players from DE and AT because I see the terms and conditions as unfair. we are charged a buy-win fee of more than 4% (live casino) a fee was charged on withdrawal. to look in the terms and conditions there was nothing. upset because of that. On a positive note, I would like to mention that the chat is nice and helpful, support responds quickly, verification is possible online and a payout is quick if all the documents are filled. there are. Unfortunately, I would like to continue playing there, but the conditions with a fee make it negative for me
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  • I would like to mention positively that the chat is nice and helpful, support replies quickly, verification online possible
  • chat and support fast polite
  • buy-win fee greater than 4% charged
  • fee at AZ, found nothing about it in AGB
Automatic translation:
All HeySpin Casino reviews
bronze
ingomid63
Advanced Novice
1 year agoOriginalTranslation
I would like to mention platinum positively, games are real, luck is part of it, I have had good experiences with support, what I see as a problem are the payouts, I had problems with every AZ, which were solved, bigger AZ not possible, everything over 150 is problematic, I think the platinum payout policy is in need of improvement, especially at a large casino. Still, I keep playing there.
  • Good game selection
  • live casino
  • Many providers
  • Opaque payouts, not transparent
Automatic translation:
All Platin Casino reviews
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