User Profile Complaints Reviews

helmehu's reviews

silver
HelmeHU
Junior Apprentice
2 years ago
One of the most professional casinos. Fast customer service if you are a VIP customer. Same-day payment of up to 40,000 euros.
  • Same-day withdrawal option to a Mastercard bank card in the amount of up to 40,000 euros.
  • Special customer service for VIP customers
  • All questions will be answered on the same day
  • Very weak bonuses.
All Unibet Casino reviews
silver
HelmeHU
Junior Apprentice
2 years ago
The site is a disaster. They can never answer anything in the chat, they just send it to the relevant department, the VIP manager is only good for sending offers as soon as you have any specific questions, she can't and doesn't want to answer them. Outrageous General Terms and Conditions.
  • This could be the best online casino if they were honest. But they are not.
  • The casino is deliberately delaying the payout.They will make you believe that you are important, but only until you want to transfer the amount.
  • Despite the request, the casino does not release copies of the chat conversations, which would be a legal obligation.
  • In the event of a complaint, they lie and provide incorrect information.
All 1Bet Casino reviews
User Profile | Casino Guru
Gambling guide
Games guide
Casino Guru
About us
Casino Guru Academy
null

Free professional educational courses for online casino employees aimed at industry best practices, improving player experience, and fair approach to gambling.

Global Self-Exclusion Initiative
null

An initiative we launched with the goal to create a global self-exclusion system, which will allow vulnerable players to block their access to all online gambling opportunities.

Gamtegrity
null

A platform created to showcase all of our efforts aimed at bringing the vision of a safer and more transparent online gambling industry to reality.

Casino Guru Awards
null

An ambitious project whose goal is to celebrate the greatest and the most responsible companies in iGaming and give them the recognition they deserve.

Play responsibly and in moderation.

Casino.guru is an independent source of information about online casinos and online casino games, not controlled by any gambling operator. All our reviews and guides are created honestly, according to the best knowledge and judgement of the members of our independent expert team; however, they are intended for informative purposes only and should not be construed as, nor relied upon as, legal advice. You should always make sure that you meet all regulatory requirements before playing in any selected casino. Copyright ©2024

Casino Guru in other languages
Select language
SGW_new_push_alt
It’s Safer Gambling Week! Play a quick card game to test your gambling style.
Trustpilot_flash_alt
What’s your opinion on Casino Guru? Share your feedback
Follow us on social media – Daily posts, no deposit bonuses, new slots, and more
Subscribe to our newsletter for newest no deposit bonuses, new slots, and other news