donkeykong92's reviews

Casino Guru

We want players to understand gambling.

2 years agoOriginalTranslation
Where should I start, where should I stop.
First of all, I have to say in advance, dear gamblers, please choose another casino to play at.

I deposited €100. I received €200 bonus which I could NOT clear. Now imagine the turnover you have to make for this.
When asked about it in the live chat, they said, ok, no problem, we'll cancel everything.
I asked here that I don't want to go to the casino, if that's how it starts. The lady in the live chat has confirmed that this is possible.
Then the support writes to me and says that it doesn't work. So I couldn't cancel anything and had to play with €300, of which I have to wager €7000. Then there is the fact that I can bet a maximum of €1 and the games are also very, very slow.
I just burned 100€. Didn't play anything else.
It's no fun here. Please choose other casinos.
The funny thing is, I didn't even lose any money playing the games but right from the start without playing. I have to say that no casino has ever done that before. Hats off to this grandiose achievement.
Rather trust the customer rating and not the reputation or anything else.
Unfortunately I let myself be left behind.

But there is one positive thing, I had such a negative experience here that I don't feel like gambling anymore.
Read moreRead less
  • Nothing, really nothing
  • Outdated Games
  • Slow slots
  • Bonus that cannot be taken away
  • Unfriendly support
  • You can lie here
  • Outdated design
  • Games always hang
  • No casino to recommend, 0 points
Automatic translation:
2 years agoOriginalTranslation
The casino is recommended. Deposited a total of €100 and paid out €850. The verification went extremely quickly. If you order a payout, it will be processed quickly and you can no longer touch your winnings. The only "negative" thing about it is that you have to wait about 4-5 days until you get your winnings paid out, but that's okay. The RTP was pretty good for me. As I said, made a total of 850€ with 100€.
The site is well developed.
Playing responsibly is also possible here, you can use your limits and these are strictly adhered to.
Live chat was very nice and helpful. Especially when it comes to verification.
All in all a good casino. Fraud is excluded here.
Since I always play without bonuses, I can't say anything here.
Read moreRead less
  • Good live support
  • Fast processing of withdrawals
  • Good RTP overall
  • Nice layout of the casino
  • Many deposit options
  • Play responsibly
  • Support in English only
  • Withdrawal takes 4-5 business days
Automatic translation:
Bruno Casino
2 years ago
Good day!

Thank you for your review. We will do our best to improve our casino!

Best Regards,
BrunoCasino Team.
2 years agoOriginalTranslation
I have played at many casinos but iWild Casino is so 0.0 to recommend. First of all, they want too much information from you for verification.
I deposited a total of 200 EUR and with a bit of luck earned 300€. After realizing that there were a lot of negative reviews, I thought, come on, pay them off.
After I went through the verification, they still haven't paid me my money.
In live chat you get the answer, the finance department has strict payment days. Please write an email.
Ok, then why is this live chat there?
I have never seen a casino wait so long for a payout. I am curious whether it will be paid out at all after reading what is going on here.

The funniest thing is, you can always take the money back. This means that if you are impatient, you will definitely keep playing.

I am surprised that this casino has a good rating.

The RTP is also below average, I just got lucky with one game.

I probably won't get anything now because I have negative comments about this casino.

But believe me, HANDS OFF!

There are so many better casinos out there.

The licenses here are apparently worth nothing.

I'll keep you posted if I got my money.
Read moreRead less
  • Payout takes too long
  • Verification requires too much information
  • Only small profits possible
Automatic translation:
iWild Casino
2 years ago
Hi!

The verification procedure is standard. The same procedure at many casinos. Sometimes it takes longer because it all depends on how quickly you provide the documents that are needed. And also from the workload of the financial department.

We are very sorry that you experienced such a long withdrawal. But we assure you that there are only a few such cases!

Our casino tries to do everything possible and we want that our players will receive their payouts quickly.

And, of course, we hope your issue has been resolved!

In any case, stay in touch!

Best regards,
iWildCasino
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