Hello,
actually a nice casino with many games and a good presentation. But the payout speed leaves a lot to be desired. Although you have been verified for almost a year, the approval of the payout takes forever, for me it has been 6 days. 24 hours are specified in the terms and conditions. Deposit was made without a bonus, this does not even have to be checked.
Hallo,
eigentlich ein schönes Casino mit vielen Spielen und einer guten Aufmachung. Aber die Auszahlungsgeschwindigkeit lässt echt zu wünschen übrig. Obwohl man schon fast ein Jahr verifiziert ist, dauert die Genehmigung der Auszahlung ewig, bei mir nun schon 6 Tage. In den AGB's sind 24 h angegeben. Einzahlung erfolgte ohne Bonus, dieser muss noch nicht mal geprüft werden.
Dear Zippex83,
Thank you for sharing your gaming experience at our casino.
We notify you that the financial department is trying as quickly as possible to process all requests for withdrawal of players and strictly follows the established rules. Since we value our players, as well as strive to spend time in our casino was just fun.
Withdrawals are processed by the financial department within 24 hours, but the withdrawal limits and the period required for this procedure may vary, depending on the method of withdrawal, the status of the player's account and other possible factors affecting the process of withdrawal.
In your case, the game session is being checked, according to the current rules of our casino. You are successfully notified of this check. As soon as it will be completed you will be notified.
Please, if you have any questions or difficulties, please contact Live Chat 24/7 or e-mail support@winlegends.com
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