jaafarmustafa32's reviews

Casino Guru

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1 month agoOriginalTranslation
So the payout is very fast most within one to two hours but RTP is very low I have tried many slots no slot gives what
  • Very fast payout
  • VIP Manager
  • Large selection of live games
  • CashBack Bonus
  • Very low RTP
  • Few bonus promotions
  • Website is a bit slow
Automatic translation:
Kas.casino
1 month ago
Hi! Thank you so much for your feedback! We're genuinely grateful that you took the time to share your experience with us, and we’re happy to hear that you’ve noticed how fast our payouts are, with most processed within just one to two hours. Your satisfaction is incredibly important to us, and we always strive to provide a smooth and enjoyable gaming experience.

As for the RTP (Return to Player) percentages, these are determined by the game providers. We partner only with trusted, licensed providers who ensure fair and transparent RTPs in all their games. While RTP reflects a long-term theoretical payout, individual sessions can vary, which sometimes leads to results feeling inconsistent.

If you have any concerns or questions, please don't hesitate to reach out to us at any time, and thank you again for your valuable feedback!
1 month agoOriginalTranslation
Overall the casino is good but only the payouts often take more than 24 hours up to 48 hours compared to the other casinos very slow but slot RTP is high and you really win
  • RTP is above average
  • Design is very nice
  • Very large selection of slots and live games
  • Very nice live support
  • Very slow payout
  • Cash back bonus is good
  • Free bet BlackJack from Evo is missing
Automatic translation:
2 months agoOriginalTranslation
RTP is zero I have not won any free spins or anything on any slot
Live support closes the chat after I requested a transaction list.
  • Very fast lightning payouts
  • Very large game selection
  • Fast verification process
  • Very few bonus unfortunately
  • Support team is disrespectful closes the chat without answering the questions
  • RTP is minus 1000
Automatic translation:
2 months agoOriginalTranslation
Deposit amount turnover is terrible 20% Blackjack only counts from the stake. But that means if I deposit €50 then I would have to play €25 stake 30x (€750) to be allowed to withdraw my money, that is so unfair. Other live games 50%
  • At the moment there is nothing particularly
  • Cash back is good should be wagered 10x and not 30x like the other casinos
  • Lightning fast payouts
  • Deposit amount turnover is terrible 20% BlackJack only counts from the stake.
  • Many BJ tables are missing
  • You can only make two withdrawals per day
  • The casino's service is catastrophic
  • I don't like design
  • RTP is felt to be -10% Slot does not exist
Automatic translation:
Wazbee Casino
2 months ago
Good afternoon jaafarmustafa32!

Thank you for sharing your thoughts with us!

We fully understand your frustration as an honest and transparent player, and we genuinely wish the conditions could be more lenient.

However, player safety remains our top priority, and to prevent money laundering, we are obligated to implement these measures.

We sincerely hope for your understanding!

Best regards,
Wazbee Team
3 months agoOriginalTranslation
Payout very slow
I don't think the slot has very little RTP
  • Good Welcome Bonus
  • Very large game selection
  • Processing withdrawal takes 72 hours
  • RTP is below average
Automatic translation:
SpinJo Casino
2 months ago
Hey jaafarmustafa32,

Thank you for sharing your feedback. We appreciate both your positive comments and your constructive criticism.

We’re glad to hear that you enjoyed our welcome bonus and the wide selection of games we offer. We strive to provide a diverse and enjoyable gaming experience for all our users.

We understand that waiting for your withdrawal can be a bit frustrating.

To ensure the security and accuracy of your transaction, our withdrawal process involves several steps. These include verifying your identity and processing the payment through our system.

Also, please keep in mind that we do not have influence when it comes to international transactions and sometimes it might take a little bit longer.

However, please rest assured that the withdrawal requests are being handled as quickly as possible, and your funds are safe.

All our games operate on a random number generator (RNG) system to ensure complete randomness and fairness. This system is carefully maintained and regularly reviewed to uphold industry standards and ensure every player has a fair chance of winning.

If you have any other concerns or suggestions, please feel free to share them with us. We value your input and are committed to making improvements based on feedback from valued players like you.

Best regards,
The SpinJo Team
3 months agoOriginalTranslation
I play more live games and the selection is very large.
Bonus should be a bit more
  • Very large game selection
  • Very fast verification
  • Withdrawals are processed in less than 24 hours in most cases
  • Bonus program should be better
Automatic translation:
Arlekin Casino
2 months ago
Thank you for your review! We are happy to hear that you like our selection of live games.

We appreciate your suggestion about bonuses and will pass it on to our team. Your feedback helps us to improve.

Thank you for playing with us and we wish you good luck and pleasant moments in our games!
3 months agoOriginalTranslation
Cash back free spins limited to €20. Very ridiculous after you have lost several hundred or thousands and ask for free games. If you win anything from the free spins, your account balance will be adjusted to €20 and your account will be blocked.
  • Nothing special
  • Very slow payout, they hope you gamble away your winnings
  • RTP is below average
  • 20€ max win from free spins
  • I have played there for a long time and won and lost a lot, this casino also does not value and respect their customers
Automatic translation:
3 months agoOriginalTranslation
Unfortunately very bad experience
Won several times and lost the winnings because you cannot set a limit
  • Large selection of slots, nothing special
  • The casino is really crazy, it's about cooling off limit support, they said if you are limited your withdrawal will be cancelled. They want the players to gamble away their money.
  • No Responsible Gaming Feature
  • Withdrawal takes more than one day to process
  • Complicated verification process
Automatic translation:
3 months agoOriginalTranslation
Registered a few days ago. Very positively surprised. The casino verification process took no more than 5 minutes and the withdrawal was processed in a few minutes and transferred to my bank account.
  • Very fast verification and payout
  • Large selection of live games and slots
  • RTP is acceptable
  • You are only allowed to make 2 withdrawals per day and 7 per calendar week
Automatic translation:
6 months agoOriginalTranslation
Payment delayed for 14 days and you do nothing
Customer service makes no effort to resolve the case, they said you should just wait, we can't do anything. Who should do something? The casino is responsible for the payouts, not me
  • Very large game selection
  • Fast verification process
  • Multiple deposit options
  • SLOT RTP below average
  • VIP program is not particularly good
  • Unhelpful live chat support
Automatic translation:
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