tobias111's reviews

Casino Guru

We want players to understand gambling.

2 years agoOriginalTranslation
Hello,

I also played here and was able to pay out 850 euros. Verification was very fast and the money was transferred quickly.

After a few deposits I was able to withdraw 250 euros again, but nothing happens here. No live chat available and no response to emails.

I'm willing, should something happen to my payout, to reevaluate the rating. It's actually a great casino and I've been thrilled so far.

Now the disillusionment is spreading and at the moment I can't recommend it to anyone.

Short update:

Received the payment and thank the casino. I also received 10 euros as an apology. That's great.

It is also important that the casino takes a stand here. That's really great.

For me a super reputable casino.

I like to keep playing here.

Many Thanks
Read moreRead less
  • payout
  • Friendly support
  • Take a stand here too
  • Unfortunately no Play'n Go
Automatic translation:
Chipstars Casino
2 years ago
Apologies for the slightly longer than usual withdrawal period, while still within our SLA, we had a large withdrawal volume to work through.

We have now done the payout and given you 10 a euro real money gift because of the waiting time and because we value you greatly.

The funds should be in your wallet already and we hope this will sway your view into a positive light again.

Have a very pleasant evening.
2 years agoOriginalTranslation
Update: Warning:

If you want to get your money quickly and safely, you should definitely avoid the casino.
Withdrawals and verification are absolutely not processed.
If you ask too much in live chat, you will be blocked.
This is not a reputable casino for me. sorry

Hi there,

I played at the casino and paid out 4850 euros. I have already uploaded my required documents, but I am still waiting for verification. The casino makes a good impression and it is fun to play here.
The live chat staff are always friendly and try to help.

Now I hope that my account will be verified quickly and the withdrawals will be processed quickly.

Should this happen, the casino can be recommended and I will continue to play here.

I will also correct my rating afterwards and give feedback on the further progress.

Addendum: Nothing happens regarding account verification or payout. Don't think I'll ever see my money. It's a shame that the casino was rated so well here and I signed up at Beem.

Like the previous speaker, I can only warn everyone.
Read moreRead less
  • Slots run smoothly
  • Nice staff in live chat
  • verification takes time.
  • Payout not yet processed
  • You can see the seriousness of the casino here, negative reviews are not responded to.
Automatic translation:
3 years agoOriginalTranslation
I played here in December and was able to earn a total of 8900 euros.
Verification was quick and the withdrawals were processed very quickly.
  • Slots are going well
  • Fast payout
  • Hassle-free verification
  • Nothing to complain about
Automatic translation:
Forum_alt
Join the discussion on our Forum and meet casino players from all over the world
Trustpilot_flash_alt
What’s your opinion on Casino Guru? Share your feedback
Subscribe to our newsletter for newest no deposit bonuses, new slots, and other news