Premier Casino - Player’s account has been closed.

Hello, i deposit a 100 euro and after that my account was block due gambling issues. (A good think) but.. i want my € 100,00 back but they don't react on my email. So i want to ask if Casino.guru can help.

Dear Joost,

Thank you very much for submitting your complaint. I’m sorry to hear about your problem. Would you be so kind and specify when exactly has your account been closed? Could you please forward any relevant communication between you and the casino to kristina.s@casino.guru? Alternatively, you can post it here.

I will be waiting for your reply patiently and hope to help you as soon as possible.

Best regards,

Kristina

Hello Kristina, i send you a email with the communication.

Problem is solved

Awesome news, JG1992lv. As the complaint has been successfully resolved, we will now close it as ‘resolved’ in our system. Thanks for your cooperation and don’t hesitate to contact us if you run into any issues with this or any other casino in the future. We are here to help.