PNXBet Casino - Player would like to know if their account was successfully deactivated.

This is for me I think somewhat not a complaint but a concern about submitting verification with PNXBet.

The selfie image with ID and a paper signed requirement I submitted as far as my technology available here was clear or at least readable, but PNXBet still rejected it stating it did not meet the quality.

I think they are very abusive on how to they have accommodated me submitting my own personal details with them.

As a result I have requested PNXBet to delete or remove my account for good as I no longer want to use PNXBet's service, but right now when I log in I will get an error that it is locked.

Is my account with PNXBet really removed or deleted or locked?

I don't know about how PNXBet is dealing with their clients but to me it is better not to patronize this kind of company.

Dear brianmontecillo,

Thank you very much for submitting your query. Do I understand correctly that the entire website is unaccessible for you now? Are there any funds being held by the casino? I would suggest contacting the casino yourself and making sure that your account has been deactivated successfully.

Have you tried this link to access the website, please?

https://www.pnxbet.io/casino

Please let us know if this advice was helpful or if we need to intervene.

Looking forward to hearing from you.

Best regards,

Petronela

Dear brianmontecillo,

We are extending the timer by 7 days. Please, be aware that in case you fail to provide the required information in the given time frame, we will reject your complaint.

Unfortunately, we’re rejecting this case because the player hasn’t responded to our messages and questions. Therefore, we’re not able to proceed with further investigation or suggest possible solutions.

The player can reopen this complaint anytime.