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PlayUZU Casino Review
Doesn't accept players from Ohio
No Deposit Bonus:
Not available
Deposit Bonus:
Not available
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Payment methods
Show all (9)
  • PaySafeCard
  • Payz (ecoPayz)
  • Mastercard
  • VISA
  • PayPal
  • Maestro
  • Cashlib
  • Bizum
Withdrawal limits
Not Limited for EUR
SkillOnNet Ltd
2020
> $20,000,000
OverviewBonusesUser reviews14Safety Index explainedDiscussion3Payment methods9
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PlayUZU Casino Review

Our independent casino review team has taken a detailed look at PlayUZU Casino in this review and evaluated its qualities and drawbacks in accordance with our casino review process. In assessing this casino's safety, our review team has considered crucial factors such as the fairness of its Terms and Conditions, licenses, player complaints, customer support, limits, and other relevant aspects to determine where it falls on the spectrum from safe and legit casino to a potential scam.

Based on the data collected, we have determined the casino's Safety Index, which is a score given to online casinos to describe their level of safety and fairness. The greater the Safety Index, the higher the likelihood of playing and receiving your winnings smoothly. PlayUZU Casino has a High Safety Index of 8.5, which makes a recommendable option for most players in terms of fairness and safety. Carry on reading our PlayUZU Casino review to make an informed decision whether or not this casino is the right fit for you.

Fairness and safety of PlayUZU Casino

In working out a casino's Safety Index, we utilize a complex formula that acknowledges the collected data that we have addressed in our review. This generally means the casino's T&Cs, complaints from players, estimated revenues, blacklists, and such.

We have carefully examined and analyzed the PlayUZU Casino Terms and Conditions as part of our review of PlayUZU Casino. We uncovered some rules or clauses we did not like and we consider the T&Cs to be somewhat unfair. Unfair or predatory rules could be exploited in order to avoid paying out the players' winnings to them. Taking our finding into consideration, we encourage you to proceed with caution should you decide to play at this casino.

Based on our estimates or gathered data, PlayUZU Casino is a very big online casino. In proportion to its size, it has received complaints with a low total value of disputed winnings. Since bigger casinos will often receive more complaints because of the larger number of players, we take into account both the casino's size and player feedback.

As far as we are aware, no relevant casino blacklists mention PlayUZU Casino. If a casino has landed itself a spot on a blacklist such as our Casino Guru blacklist, this could mean that the casino has mistreated its customers. When seeking out an online casino to play at, we consider it crucial for player to not take this fact lightly.

All in all, when combined with other factors that come into play in our review, PlayUZU Casino has landed a High Safety Index of 8.5. This casino can be considered a recommendable option for most players since it fosters fairness and honesty in their treatment of customers.

Note: As far as we are aware, PlayUZU Casino is interconnected with 41 other online casinos. Due to the link between these casinos, we included the characteristics of related casinos in the calculation of Safety Index of PlayUZU Casino.

Terms and Conditions of PlayUZU Casino evaluated

We go through the Terms and Conditions of each casino we review in great detail and examine their fairness level. In the Terms and Conditions of numerous casinos, we find rules that we regard as unfair or openly exploitative, since these rules are oftentimes the reasons casinos use in order to avoid paying out player winnings.

We found some questionable rules or clauses during our review, because of which we consider the Terms and Conditions of PlayUZU Casino to be somewhat unfair.

Note: For more specifics regarding our findings from the T&Cs evaluation click here.

Player complaints submitted about PlayUZU Casino

In our casino review methodology, we pay extra attention to player complaints, as they give us an important insight into issues faced by players and the casinos' approach in resolving them. When calculating each casino's Safety Index, we consider all complaints submitted through our Complaint Resolution Center, as well as ones we collect from other sources.

We currently have 3 complaints directly about this casino in our database, as well as 25 complaints about other casinos related to it. Because of these complaints, we've given this casino 5,742 black points in total, out of which 5,050 come from related casinos. You can find more information about all of the complaints and black points in the 'Safety Index explained' part of this review.

PlayUZU Casino user feedback and reviews evaluated

Casino Guru provides users with a platform to rate and review online casinos, and to share their feedback or experience. Based on these, we calculate an overall user feedback score, which can range from Terrible to Excellent.

So far, we have received only 14 player reviews of PlayUZU Casino, which is why this casino does not have a user satisfaction score yet. The score is computed only when a casino has accumulated 15 or more reviews. The reviews have been made available in the User reviews section of this page.

Note: Keep in mind that user reviews may not be the most accurate reflection of the casino's quality. Some reviews may be fake, having been written solely to improve the casino's overall user feedback score. Other reviews may come from dissatisfied players who write numerous negative reviews to worsen the casino's score. While we make every effort to filter out such reviews and determine an unbiased user feedback score, we refrain from incorporating user feedback into our Safety Index calculation due to these factors.

Licenses and company data

PlayUZU Casino is owned by SkillOnNet S.A. and has estimated revenues exceeding $20,000,000 per year. Based on the revenues, we consider it to be a medium-sized online casino.

PlayUZU Casino has been granted a gambling license in Spain issued by Dirección General de Ordenación del Juego.

Payment methods, win and withdrawal limits

PlayUZU Casino supports 9 payment options. This includes: PaySafeCard, Payz (ecoPayz) , VISA, Mastercard, PayPal, Maestro, ApplePay, Cashlib, Bizum.

There are often restrictions on how much money players can win or withdraw at online casinos. In many cases, these can be high enough not to affect most players, but some casinos do have win or withdrawal limits that can be quite limiting. That is the reason why we look for these while reviewing casinos. The following table provides details on the casino's win and withdrawal limits.

Withdrawal limits Win limits
Unlimited No win limit
Note: It is possible that not all payment methods listed above can be used for both deposits and withdrawals. Additionally, certain methods may only be available in some countries.

Languages and customer support options

To be able to guide players towards casinos with customer support and website in a language they understand, we examine the available options as part of our review process. You can find languages available at PlayUZU Casino in the table below.

Language Website Customer support Live chat
Spanish Yes Yes Yes

Contacting the casino's customer support is part of our review process, so that we know whether players have access to a good quality service. We believe customer support is very important as it provides assistance should you encounter any problems with registration at PlayUZU Casino, managing your account, withdrawals, or other matters. PlayUZU Casino has an average customer support, judging by the results of our testing.

PlayUZU Casino slots and casino games

PlayUZU Casino offers these types of casino games: Slots, Roulette, Blackjack, Bingo, Jackpot games, Live games, Keno, Scratch cards, Other card games.

Casino games from 35 game providers are offered. This includes NetEnt, Apricot (Microgaming), Playtech, Play'n GO, IGT, Evolution Gaming, Pragmatic Play, Yggdrasil Gaming, Red Tiger Gaming, Thunderkick, Big Time Gaming, Nextgen Gaming, Eyecon, Bally, Barcrest, Lightning Box, Williams Interactive, Inspired Gaming, Gameburger Studios, Slingo, MGA, Authentic Gaming, Aardvark, Pulse 8 Studios, Peter & Sons, ALL41 STUDIOS, GVG (Green Valley Games), Games Global, Just For The Win, Light & Wonder, Bragg Gaming, Foxium, Cayetano, Stormcraft Studios, Amusnet (EGT).

PlayUZU Casino bonus offers and codes

Bonuses for new and existing players are a way for online casinos to motivate the people to register and try their offer of games. There is 1 bonus offered by PlayUZU Casino in our database at the moment. More information is available in the 'Bonuses' section of this review.

Note: Our separate page features details on PlayUZU Casino bonuses for additional information about this casino's offers.

Bonuses

No Deposit Bonus:
Not available
Deposit Bonus:
Not available

Payment methods

Payment methods
Show all (9)
  • PaySafeCard
  • Payz (ecoPayz)
  • Mastercard
  • VISA
  • PayPal
  • Maestro
  • Cashlib
  • Bizum
Withdrawal limits
Not Limited for EUR

Games
Show all

Slots
Roulette
Blackjack
No betting
No video poker
Bingo
No baccarat
Jackpot games
Live games
No poker
No craps
Keno
Scratch cards
No eSports betting
No crash games

Language options

Spanish website
Only Spanish customer support
Only Spanish live chat

Game providers
Show all (35)

  • NetEnt
  • Pragmatic Play
  • Playtech
  • Apricot (Microgaming)
  • IGT
  • Big Time Gaming
  • Yggdrasil Gaming
  • Eyecon
CASINO SCREENSHOTS
playuzu_casino_es_homepage_desktop
playuzu_casino_es_game_gallery_desktop
playuzu_casino_es_promotions_desktop
playuzu_casino_es_homepage_mobile
playuzu_casino_es_game_gallery_mobile
playuzu_casino_es_promotions_mobile

Positives

  • Good selection of game providers
  • Unlimited monthly withdrawals
  • Mobile casino app for Android and iOS
  • Payments by PayPal are available
  • Nice website

Negatives

  • Live chat support is not available 24/7

Interesting facts

  • Local version of popular international casino
  • Only for residents of Spain
Author & Guarantor: Michaela Skalla Last updated: 09 Aug 2024 Anything incorrect or missing? Let me know
Casino Bonuses

PlayUZU Casino bonuses

Browse all bonuses offered by PlayUZU Casino, including their no deposit bonus offers and first deposit welcome bonuses.

Casino Guru

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User reviews (14)

User reviews of PlayUZU Casino

This is a place to share experience with PlayUZU Casino. Read what other players wrote about it or write your own review and let everyone know about its positive and negative qualities based on your personal experience.

User feedback:
Not enough reviews

Rated by 14 users

Very positivePositiveNeutralNegativeVery negative

Do you have any experience with this casino?

Write a review

Casino Guru

We want players to understand gambling.

• 2 weeks ago
I love that they fulfill and encourage
Cool tournaments
Very good games
  • Fast withdrawals
  • They award great
  • Daily Tournaments
  • Games with excellent profit
  • Minimum bets
• 4 months ago
When you are winning in a slot it takes you out and tells you that it is because you are out of your city and then it automatically restarts and no longer pays you. Both the page with the application and the APP have fallen. The only good thing, at least in Argentina, is that the withdrawals to my Mercado Pago account were fast.
  • It constantly takes you out of the game.
• 5 months ago
Very good surprises in the tournaments
The UZUplus everything
They report on each slot
They write off in terms of market payment
They send you emails with complete information
• 1 year ago
I have had profits of more than 1,000 euros several times and the withdrawals have reached my account in less than 3 days. On this side, this casino gives me confidence.
The HOT and COLD tab shows the games that are on a streak or those that are not. And I find this information very useful.
The customer service via chat has clarified my doubts or problems instantly.
  • Hassle-free withdrawals
  • Updated slot activity information
  • Variety of providers and classic games that never go out of style
  • At the moment I don't have it
• 1 year ago
Very bad casino, they do not take charge of the withdrawals, the process is very slow and in the end you can never withdraw your money. The worst thing is that they do not give you an explanation of why you cannot withdraw, if they do not want to have a hard time, I recommend not betting on playuzu
  • lousy customer service
  • you can't withdraw your money and they don't give you an explanation
  • they don't answer emails
• 1 year ago
On December 19 I had an incident with a pack of ninja master spins for 36e, the system got blocked in the middle of the spins and I have not been able to recover that game or the 36 euros and it has been 26 days without giving me a solution or my money.
  • They do not respond to claims.
  • They take weeks to get you a refund.
• 1 year ago
The worst casino in Spain. The variety of games is very poor and the customer service is almost non-existent and totally inefficient. I am still waiting since 11/26 for a withdrawal of 300 to be processed and as soon as I receive the money, I plan to close that casino account. I don't recommend this casino to even my worst enemy, seriously.
  • AWESOME customer service, they also only have email (which they do not answer) or live chat (in which you can spend up to 40 minutes waiting for them to answer you, literally)
• 2 years ago
Very friendly casino, with fast withdrawals and verification of documents in a few minutes, for me 100% recommended
  • express withdrawals
  • Promotions always in real money
  • Almost immediate verification of customer documents
• 2 years ago
Casino that keep your withdrawal money never arrive until you get bored of asking for it is a tactic
  • Scammers
• 2 years ago
In the chat they take up to 3 hours to answer and they never solve anything.
Missing deposits never credited to my account since they were already deducted from my bank account.
• 2 years ago
They do not pay your withdrawals and do not give information
  • They do not pay withdrawals even when verified
• 2 years ago
It is a very complete casino and transparency.
I have little playing but they have received me very well no Deposit problems I hope there is no withdrawal
  • They have a system that makes you loyal for bonuses and surprise mail
  • does not have live chat
• 2 years ago
It is a good fun casino with many surprises when you are playing and when you are not there are also surprises and very friendly customer service. Yes they accept Mexicans
  • lots of surprises
  • They accept Mexicans
  • Very good bonuses at all times
Safety Index explained

Safety Index of PlayUZU Casino explained

Take a look at the explanation of factors that we consider when calculating the Safety Index rating of PlayUZU Casino. The Safety Index is the main metric we use to describe the trustworthiness, fairness, and quality of all online casinos in our database.

Safety Index:High8.5/10
Very big casino, based on our research and estimates
We consider the casino's T&Cs to be somewhat unfair
Not found on any relevant casino blacklist
Low value of withheld winnings in player complaints in relation to the casino's size
We also considered other factors, which had a neutral impact on the casino's Safety Index
The Safety Index of this casino was calculated based on our research and data collected by our casino review team. Learn more about casino review methodology

Has this casino done something unfair to you?

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Unfair terms and conditions

  • This casino forbids certain betting patterns or strategies (even when playing without a bonus), but we have not witnessed this rule being used against players yet.

Complaints about PlayUZU Casino and related casinos (225)

225All3Opened26Not solved67Solved129Rejected

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Discussion

PlayUZU Casino Discussion

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