Dear taparlacoski,
Thank you very much for submitting your complaint. I’m sorry to hear about your negative experience with PlayStar Casino.
Please allow me to ask you a few questions, so I can better understand the situation.
- Could you please share your correspondence with the casino regarding the bonuses promised?
- Could you please specify whether you decided to play with your deposited money, or whether you decided to request a refund of your deposited funds?
I hope we will be able to help you to resolve this issue as soon as possible. Thank you very much in advance for your reply.
Best regards,
Tomas
Dear taparlacoski,
Thank you very much for submitting your complaint. I’m sorry to hear about your negative experience with PlayStar Casino.
Please allow me to ask you a few questions, so I can better understand the situation.
- Could you please share your correspondence with the casino regarding the bonuses promised?
- Could you please specify whether you decided to play with your deposited money, or whether you decided to request a refund of your deposited funds?
I hope we will be able to help you to resolve this issue as soon as possible. Thank you very much in advance for your reply.
Best regards,
Tomas