Playamo Casino - Casino website seems to be blocked.

I invested over CZK 5,000 on playamo

Then I asked for a selection of 5000.- 1000.- 4000.- and I suspect that 9600.- and some change. I wrote to them 24/7 support to see if the money would arrive because I read a negative review at their casino. Some guy wrote off that my details were approved and the money was on its way to me.

Today I wanted to look at the site, but it shows me that it is blocked by the Ministry of Finance ... Can you please help me with a refund?

If they return at least the amount I deposited, I will be satisfied. If necessary, I will hand it over to the Czech police and lawyers

Dear Eliska,

Thank you very much for submitting your complaint and forwarding relevant screenshots. I’m sorry to hear about your problem. I have tried to access the casino website with Czech VPN (Virtual Private Network) and didn’t experience the same difficulties. Since you have filed this complaint almost 24 hours ago, could you please advise if the issue is persisting?

Looking forward to hearing from you. Thank you in advance.

Best regards,

Petronela

The first part of the money came yesterday, I have to send 9600.- and everything will be fine

It was probably an outage or something, I don't know.

Thank you very much, Eliska, for the update. I will set the timer for additional 5 days and if there’s no development by Monday, we will intervene. Let’s stay positive and wait for the good news regarding your withdrawal. Thank you in advance for your patience.

Thank you too.

Hello, I just got the rest of the money. So in the end everything is fine. Thank you

As the complaint has been successfully resolved, we will now close it as ‘resolved’ in our system. Thank you very much, Eliska, for your confirmation and please don’t hesitate to contact us if you run into any issues with this or any other casino in the future. We are here to help.

Best regards,

Petronela

Casino.Guru