Planet 7 OZ Casino - Player’s withdrawal has been delayed.

My withdrawal is still pending approval... The chat has escalated it 4 times and I get the same run around every single time. I've poured thousands of dollars in to this casino and have had some decent wins.. They stopped treating me like a VIP restricted my bonuses and the last 2 withdrawal I they have left in pending... They know I have a habit of playing my winnings and cancelling my pending withdrawals.. I've played up to $20,000 at a time of winnings because of their 5 to 7 day approval terms.... Its frustrating that they are now 3 weeks over and I've been strong enough to resist cancelling and playing and I feel they are playing me against my weakness

Dear Manvsteel,

Thank you very much for submitting your complaint. I’m very sorry to hear about your problem. We will contact the casino and ask for their cooperation in resolving your problem, but, before we do so, could you please specify which payment method you have opted for?

In the meantime, I would suggest checking our review for Planet 7 OZ Casino: https://casino.guru/Planet-7-OZ-Casino-review:

„The whole casino group targets mainly United States and Canada. Because of this, all of the casinos in this group casinos share two specific traits – lower withdrawal limits per week and long waiting payout times. You should expect the first withdrawal to take a long time (in some cases even one or two months)."

„That being said, we advise all players considering playing with this group of casinos that they should be prepared for longer-than-usual waiting times. If you have the option, we recommend using Bitcoin or Neteller payments, which are more reliable and somewhat faster."

Nevertheless, I believe we will be able to help you to resolve your problem as soon as possible. Looking forward to hearing from you.

Best regards,

Petronela

Bsnkwire and I appreciate your help

Thank you very much, Manvsteel, for providing all the necessary information. I will now transfer your complaint to my colleague Martin who will be at your assistance. I wish you best of luck and hope to see your problem being resolved to your satisfaction in the near future.

Hello Manvsteel!

I will try my best to help you with your issue from now on. I would like to invite representatives of Planet 7 OZ Casino into this complaint in order to help us resolve the withdrawal issue.

The casino won't reply because they are a bunch of con artist dogs... Who is the governing body Hondo I get them shut down so they don't do this to anyone else? I want all my deposits refunded from the 15th of last month onwards .. I requested paymentt on the 15th of last month and it is still pending some 30 days later.. I urge everyone not to use them they are crooks

Apologies for the tardy response all,

Doing bit of traveling with my family while the window is open to do so, but by no means unavailable. I reviewed your situation Manvsteel, there is indeed a payment released to our 3rd party today and on it's way to you. As with the tens upon tens of thousands of dollars you have withdrawn from us previously you are generally looking at between 3 and 10 business days before that is reflected in your bank account. Thanks for your patience.

Best wishes,

Nick and Planet 7

Don't play it down Nick.. Ivebeen treated like shit in your site.. Why does it take 30 days to approve a pending transaction.. You guys are quick to take my money though... The last one to longer than the 5 to 7 days in your terms and I ended up cancelling 20 grand of pending withdrawals... Then you restrict all my bonuses and give me ridiculous playthroughs... You people are disgusting and I promised I'd expose you guys. I keep my word... 4 solid weeks of sheer delay tactics hoping I'd I'd cancel ...

Hello Manvsteel!

It seems that the funds are on their way to your account. I will set the timer for 7 days, during this time I would like to kindly ask you to inform us when you'll be able to receive your winnings.

Hello Manvsteel!

Have you managed to receive your winnings?

Funds came in yesterday thank you so much

Hello Manvsteel!

As the complaint has been successfully resolved, we will now close it as ‘resolved’ in our system. Thanks for cooperation and don’t hesitate to contact us if you run into any issues with this or any other casino in the future. We are here to help.