The player's deposit was not credited even though his account was charged. The complaint was rejected as the player stopped responding.
Pin-Up Casino - The player's deposit was not credited.
Amount: 1,000 Rp
Pin-Up Casino
Safety Index:Very highSafety Index
In line with our review methodology, we calculated the casino’s Safety Index based on more than 20 factors, including its financials, fairness of T&Cs, player complaints, and more. The higher the Safety Index, the more likely you are to receive your winnings without issues.
9.1
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Case closed
Our verdict
Player stopped responding
REJECTED
Case summary
2 years ago
Public
Public
2 years ago
Hello Bilal,
Thank you very much for submitting a complaint and I'm really sorry to hear about your issue with Pin-Up Casino.
Please allow me to ask you a few more question before we would move forward.
What payment method did you exactly use for deposit? Was this your first ever deposit into the casino? Did you contact them with this issue and if yes, what did they respond?
Looking forward to your answer and I hope we will be able to help you out.
Regards,
Nick
