The player from Brazil faced issues with withdrawing funds from Pikebit after initially earning R$ 700.00 and making a subsequent withdrawal of R$ 1,320.00. Despite multiple attempts to contact customer service through email and messaging platforms, the casino refused to transfer the funds and subsequently closed the player's account, prompting her to consider filing a fraud complaint. The Complaints Team communicated that they could not assist further due to the involvement of the Federal Police in the case, and the complaint was rejected, indicating that the player might choose to reopen it in the future if she provided the requested documents.
Pikebit Casino - Player's account has been closed after payment delays.
Amount: 1,320 R$
Pikebit Casino
Safety Index:Below averageSafety Index
In line with our review methodology, we calculated the casino’s Safety Index based on more than 20 factors, including its financials, fairness of T&Cs, player complaints, and more. The higher the Safety Index, the more likely you are to receive your winnings without issues.
5.4
Pikebit Casino has a Safety Index of 5.4, which makes it a casino with a below-average level of safety. Explore this casino’s Safety Index
Case closed
Our verdict
Other
REJECTED
Case summary
2 months ago
