The player from Germany deposited 50 euros at Paripesa Casino over a week ago but has not been able to withdraw the funds as the casino is still investigating the issue.
PariPesa Casino - Player's withdrawal is delayed at Paripesa Casino.
Amount: €50
PariPesa Casino
Safety Index:LowSafety Index
Casinos with a Low Safety Index usually have plenty of relevant complaints from players or other relevant issues. In general, we don't recommend playing casinos with a Low Safety Index.
Case opened
Current status
Waiting for player to reply
29d 15h 17m 42s
Case summary
8 hours ago
Public
Public
12 hours ago
Translation
Good day, over a week ago I deposited 50 euros at Paripesa Casino using a JetonCash voucher.
The casino says they are investigating the matter, but it has still not been resolved after more than a week.
I ask the platform to transfer my money back to my bank account and to block my player account on the entire platform.
Thank you very much.
Automatic translation:
Public
Public
8 hours ago
Dear elvissweet,
Thank you very much for submitting your complaint. I’m sorry to hear about your problem. If your deposit has never been credited to your casino account, the only thing I would recommend is contacting your payment provider. They need to investigate but bear in mind that it’s a manual process that might take up to a month to resolve. In these cases, the casino usually has its hands tied. I would also strongly recommend against depositing any more funds until the issue is resolved.
If the money got lost during the transaction, it will take some time before it’ll be credited to your casino account or returned to your Jeton wallet.
I’m sorry we couldn’t be of much help now. I will leave this complaint open for a month and kindly ask you to keep us updated. Thank you very much for your understanding.
Best regards,
Tomas
elvissweet has 29d 15h 17m 42s to reply
