The player from India had his account blocked by the casino. Since the issue is related to sports betting, we had to reject the complaint.
I already verified my account 2 month ago yesterday I deposited 2 lakh and I won I withdraw my money they block my withdrawal and my block betting please help they not allow to withdraw
I already verified my account 2 month ago yesterday I deposited 2 lakh and I won I withdraw my money they block my withdrawal and my block betting please help they not allow to withdraw
Dear vikashtyagi,
Thank you very much for submitting your complaint. I'm sorry to hear about your issue with Parimatch Casino. Please allow me to ask you a few questions to make sure I understand your situation completely.
Do I understand correctly that you successfully passed the KYC verification?
Have you made any withdrawals from this casino in the past?
Have you received any explanation from the casino as to why your account has been blocked?
Could you please specify what types of games did you play?
I hope we will be able to help you resolve this issue as soon as possible. Thank you in advance for your reply.
Best regards
Veronika
Dear vikashtyagi,
Thank you very much for submitting your complaint. I'm sorry to hear about your issue with Parimatch Casino. Please allow me to ask you a few questions to make sure I understand your situation completely.
Do I understand correctly that you successfully passed the KYC verification?
Have you made any withdrawals from this casino in the past?
Have you received any explanation from the casino as to why your account has been blocked?
Could you please specify what types of games did you play?
I hope we will be able to help you resolve this issue as soon as possible. Thank you in advance for your reply.
Best regards
Veronika
my Account verification completed I received many withdrawals this site today they not give any explanation and block my betting and withdrawals why I contact gmail contact to company support today I playing only sports betting in cricket sport please help and solve this issue
my Account verification completed I received many withdrawals this site today they not give any explanation and block my betting and withdrawals why I contact gmail contact to company support today I playing only sports betting in cricket sport please help and solve this issue
Dear vikashtyagi,
Thank you for your response. Unfortunately, we don't have a branch dealing with sports betting yet, but I can suggest three websites that do:
https://www.bookmakers.bet/submit-a-complaint/
https://www.top100bookmakers.com/contact-us/
https://www.sportsbookreview.com/sportsbook-complaint/
I hope they will be able to help you with your issue. Please understand, that we wouldn't be able to advise you correctly as we don't have enough insight on sports betting, and we wouldn't be able to judge competently all the pros and cons. Therefore, your complaint will now be rejected.
I’m truly sorry we couldn’t be of more help.
Thank you for your understanding.
Best regards,
Veronika
Dear vikashtyagi,
Thank you for your response. Unfortunately, we don't have a branch dealing with sports betting yet, but I can suggest three websites that do:
https://www.bookmakers.bet/submit-a-complaint/
https://www.top100bookmakers.com/contact-us/
https://www.sportsbookreview.com/sportsbook-complaint/
I hope they will be able to help you with your issue. Please understand, that we wouldn't be able to advise you correctly as we don't have enough insight on sports betting, and we wouldn't be able to judge competently all the pros and cons. Therefore, your complaint will now be rejected.
I’m truly sorry we couldn’t be of more help.
Thank you for your understanding.
Best regards,
Veronika
Free professional educational courses for online casino employees aimed at industry best practices, improving player experience, and fair approach to gambling.
An initiative we launched with the goal to create a global self-exclusion system, which will allow vulnerable players to block their access to all online gambling opportunities.
A platform created to showcase all of our efforts aimed at bringing the vision of a safer and more transparent online gambling industry to reality.
An ambitious project whose goal is to celebrate the greatest and the most responsible companies in iGaming and give them the recognition they deserve.
Casino.guru is an independent source of information about online casinos and online casino games, not controlled by any gambling operator. All our reviews and guides are created honestly, according to the best knowledge and judgement of the members of our independent expert team; however, they are intended for informative purposes only and should not be construed as, nor relied upon as, legal advice. You should always make sure that you meet all regulatory requirements before playing in any selected casino. Copyright ©2025
Check your inbox and click the link we sent to:
youremail@gmail.com
The link will expire in 72 hours.
Check your 'Spam' or 'Promotions' folder or click the button below.
Confirmation e-mail has been sent again.
Check your inbox and click the link we sent to: youremail@gmail.com
The link will expire in 72 hours.
Check your 'Spam' or 'Promotions' folder or click the button below.
Confirmation e-mail has been sent again.