Parimatch Casino IN - Player’s withdrawal is pending.

Parimatch account id - ******

Hello team,

I'm playing here casino games and many times withdraw and deposit, but my 50000 rupees withdrawal made on 26/09/2023 still not received.

I'm made 50000 rupees withdrawal on date 26.09.2023 but still my withdrawal not received in my bank account,

Parimatch not giving fake utr number and my bank told this is fake UTR number.

Parimatch doing froud with me saying give bank official Letter that funds is not received.

I Have sent my bank statement many times to parimatch support,

They not helping me and doing froud with me.

My account is fully verified.

I have Withdrawal many times

Dear Suraj123,

Thank you very much for submitting your complaint. I’m sorry to hear about your problem.

Please allow me to ask you a few questions, so I can understand the whole situation completely.

• Have you made any successful withdrawals from the casino in the past?
• Have you accumulated your winnings with the help of a bonus?
• Could you please share screenshots of the status of the transactions?
• Could you please forward your correspondence with the casino regarding the issue to my email at tomas@casino.guru?

I hope we will be able to help you to resolve this issue as soon as possible. Thank you very much in advance for your reply.

Best regards,

Tomas

I'm made 50000 rupees withdrawal on date 26.09.2023 but still my withdrawal not received in my bank account,

Parimatch not giving fake utr number and my bank told this is fake UTR number.

My withdrawal is successful but not received in my bank.

Parimatch giving fake utr number

Yes I'm made many withdrawal and credit in my bank.

No I'm not use any bonus

Please tomas sir forward my complaints to your senior and invite parimatch customer support

I went over the conversation you had with the casino.

Could you please send me the correspondence you had with your bank regarding the lost transaction?

Please send me the information to my email at tomas@casino.guru

Dear sir parimatch still processing my withdrawal,

Parimatch not giving my withdrawal since 26/09/2023

Sir I'm sent my bank statement,

Please forward my complaint.

Thank you very much, Suraj123, for providing the necessary information. I will now transfer your complaint to my colleague Dominika (dominika.l@casino.guru) who will be at your service. I wish you the best of luck and hope the problem will be resolved to your satisfaction in the near future.  

Thank you for your response,

I'm waiting for parimatch casino representative join my conversation and resolve my issue.

Dear Suraj123,

I am sorry to hear that your withdrawal has been delayed. I will contact the casino and try my best to resolve the issue as soon as possible.

Now I would like to invite Parimatch Casino representative to join this conversation and participate in the resolution of this complaint.

Dear Parimatch Casino, could you please state the reason why the player's withdrawal has not yet been paid out?

Kind regards,

Dominika

Casino.Guru

We would like to ask the casino to reply to this complaint. We are extending the timer by 7 days. If the casino fails to respond in the set time frame, we will close the complaint as ‘unresolved’ which may negatively affect its rating.

Parimatch casino is froud they not responding because they are scammer,

They froud they eat my money and doing froud with me

Hello parimatch casino I have contacted already my bank they said there no transactions made,

Dear parimatch if you really send my withdrawal please give me screenshot of my bank details and sender details visible,

Please give me proof if you sent my withdrawal

Please give screenshot of payment,

If you sent my money so please give me screenshot where my payment sent details visible,

Because I know you are froud casino

Dear Suraj123, do you have any updates regarding the withdrawal, please?

Dear dominika,

Parimatch still not give my money,

They are Cheater,

If they sent money please ask them give me screenshot where my money sent details visible

Dear Suraj123, please follow the instructions.

Sir my bank not giving any letter,

They said no fund's received from this UTR number,

They said bank statement is the proof that money not received,

Dear parimatch casino please give me proof if you send my withdrawal

We would like to ask the casino to reply to this complaint. We are extending the timer by 7 days. If the casino fails to respond in the set time frame, we will close the complaint as ‘unresolved’ which may negatively affect its rating.

Dear dominika,

Parimatch is a froud that's why they not responding.

If they sent my withdrawal , i ask them to provide me proof of screenshot,

Where my all details visible,

Here is reply from Support Team:

• "We cannot provide any screenshot until he sends us a confirmation letter from the bank that his withdrawal transaction UTR was not found and the bank could not track the payment"

So this is parimatch froud from parimatch,

You have not send my money that's it,

why you doing froud with me

Dear Suraj123, do you have any confirmation from the bank that the withdrawal transaction UTR was not found and the bank could not track the payment, please?

Sir my bank has not received any payment that is parimatch saying,..

I have bank statement no payment received,.

I'm asking for money because my withdrawal still not received

Hello Suraj123, have you provided any evidence to the casino, please?

Mam I'm sent my bank statement many times to parimatch support,

I am 100% sure they have not sent my money,

Please mam ask parimatch support to provide screenshot or photo where my bank account or utr number clearly visible,

Dear Parimatch Casino, could you please provide evidence that you have sent the payment to the player? The player claims to have provided the evidence already.

Yes please parimatch support,.

Give me evidence if you really sent money,

I know you parimatch were doing froud in Indian players, in Twitter many users facing withdrawal issue

We would like to ask the casino to reply to this complaint. We are extending the timer by 7 days. If the casino fails to respond in the set time frame, we will close the complaint as ‘unresolved’ which may negatively affect its rating.

Hi dominika,

Please ask parimatch support to provide withdrawal receipt if they really sent money provide proof

I don't receive withdrawal,

Why you parimatch doing froud

Are you serious 50000 INR not received in my account that is why this payment not received in my account,

Why you doing froud with me 😭😭

Dear Suraj123, could you please provide me with a bank statement from October to April? (dominika.l@casino.guru)

I'm sent my updated bank statement, withdrawal not received, they parimatch are froud,

We have not received enough evidence from the player.

Due to the aforementioned reasons, this complaint will now be rejected. Thank you for your understanding, I am sorry we could not be of more help on this occasion. Please do not hesitate to contact us if you run into any issues with this or any other casino in the future.