The player from India reports ongoing issues with Parimatch regarding a refund of 5000 INR and a recent deposit of 744 INR that the casino denies receiving. The player claims to have evidence from the merchant supporting the transaction and expresses frustration over the lack of proof provided by the casino.
Parimatch Casino IN - Player’s deposit issue remains unresolved.
Amount: 744 INR
Parimatch Casino IN
Safety Index:LowSafety Index
In line with our review methodology, we calculated the casino’s Safety Index based on more than 20 factors, including its financials, fairness of T&Cs, player complaints, and more. The higher the Safety Index, the more likely you are to receive your winnings without issues.
4.6
Parimatch Casino IN has a Safety Index of 4.6, which means some of the considered factors point to a low level of safety. Explore this casino’s Safety Index
Case opened
Current status
Waiting for player to reply
22d 10h 55m 27s
Case summary
1 week ago
Public
Public
1 week ago
In my previous complain which is still unresolved parimatch is still to refund my 5000inr.
They have done a similar fraud after receiving 744inr again they have denied receiving it.
This time merchant is also agreed receiving the money and sharing the detail.
My player id-4********.
Parimatch is the most dishonest and fraud platform going around.
They dont provide any proof to its players.Because they dont have any.They are running a scam and fraud platform.
Public
Public
1 week ago
Dear exceldesignid,
Thank you very much for submitting your complaint. I’m sorry to hear about your problem. If your deposit has never been credited to your casino account, the only thing I would recommend is contacting your payment provider. They need to investigate, but bear in mind, that it’s a complicated process that takes approximately one month. In these cases, the casino usually has its hands tied.
I’m sorry that we couldn’t be of much help at this time. I will leave this complaint open for a month and kindly ask you to keep us updated. Thank you very much for your understanding.
Best regards,
Dominika
exceldesignid has 22d 10h 55m 27s to reply
