Hi, Please find my inline replied
- Could you confirm if the NEFT transaction you made from your ICICI bank account to "S R GARMENTS" has been successfully processed and debited from your account?
Response: yes it is done and it is reflecting in my bank statement too dated 11th oct
Have you verified with your bank whether the discrepancy between the transaction numbers (DJF4314020 and HS92428560702078) is common for NEFT transfers, and if this could be the reason for the confusion?
Response: No it is a standard practice
Have you received any further responses from Parimatch regarding why your bank statement and email screenshot were deemed unacceptable? Were any additional documents requested by the casino?
Response: They just keep giving standard response that it is not acceptable, without giving any reason why it is not acceptable, i have forwarded entire mail chain to you in which I have asked them the same question frequently but again the response is automated it seems and just the senders name keep changing
Could you provide more details about the changes in withdrawal limits you mentioned? Are they impacting your ability to withdraw your funds, and if so, in what way?
Response; initially withdrawal limits were 1 lakh then it changed to 2 lacs then again now it is 1 lakh, it impacts big time when I make a big winning due to withdrawal limits i cannot withdraw funds and since a gambling addict i end up losing all my winnings, also they abruptly keep rejecting the withdrawals stating there was an error it is most standard practice around maximum casinos -- They keep playing with the mental issues of gambling addicts
Hi, Please find my inline replied
- Could you confirm if the NEFT transaction you made from your ICICI bank account to "S R GARMENTS" has been successfully processed and debited from your account?
Response: yes it is done and it is reflecting in my bank statement too dated 11th oct
Have you verified with your bank whether the discrepancy between the transaction numbers (DJF4314020 and HS92428560702078) is common for NEFT transfers, and if this could be the reason for the confusion?
Response: No it is a standard practice
Have you received any further responses from Parimatch regarding why your bank statement and email screenshot were deemed unacceptable? Were any additional documents requested by the casino?
Response: They just keep giving standard response that it is not acceptable, without giving any reason why it is not acceptable, i have forwarded entire mail chain to you in which I have asked them the same question frequently but again the response is automated it seems and just the senders name keep changing
Could you provide more details about the changes in withdrawal limits you mentioned? Are they impacting your ability to withdraw your funds, and if so, in what way?
Response; initially withdrawal limits were 1 lakh then it changed to 2 lacs then again now it is 1 lakh, it impacts big time when I make a big winning due to withdrawal limits i cannot withdraw funds and since a gambling addict i end up losing all my winnings, also they abruptly keep rejecting the withdrawals stating there was an error it is most standard practice around maximum casinos -- They keep playing with the mental issues of gambling addicts