Dear Casino Guru Team,
I am writing to seek your assistance with a withdrawal issue I have been facing with Parimatch. On July 13, 2024, I requested a withdrawal of ₹7200, which was marked as successful on the same day. Unfortunately, the amount has not been credited to my bank account.
Despite numerous attempts to resolve this issue through Parimatch's chat support, I have not received a satisfactory resolution. The support team initially indicated that there might be a delay due to processing time and requested my patience. I complied and provided my bank statement as requested, but the funds have still not been credited to my account.
Subsequent communications with Parimatch support have been frustrating. Although they acknowledged escalating the issue to the responsible department and working with payment providers, I have not received any concrete updates or resolutions. Additionally, recent attempts to follow up via chat support have resulted in significant wait times, and the chat sessions are often closed abruptly without a resolution.
I am reaching out to you in the hope that Casino Guru can intervene and assist in resolving this matter. The prolonged delay and lack of effective communication from Parimatch have caused significant frustration and inconvenience. I kindly request your urgent assistance to ensure that the funds are credited to my bank account without further delay.
I appreciate your immediate attention to this matter and look forward to your prompt response.
Thank you for your help.
Dear Casino Guru Team,
I am writing to seek your assistance with a withdrawal issue I have been facing with Parimatch. On July 13, 2024, I requested a withdrawal of ₹7200, which was marked as successful on the same day. Unfortunately, the amount has not been credited to my bank account.
Despite numerous attempts to resolve this issue through Parimatch's chat support, I have not received a satisfactory resolution. The support team initially indicated that there might be a delay due to processing time and requested my patience. I complied and provided my bank statement as requested, but the funds have still not been credited to my account.
Subsequent communications with Parimatch support have been frustrating. Although they acknowledged escalating the issue to the responsible department and working with payment providers, I have not received any concrete updates or resolutions. Additionally, recent attempts to follow up via chat support have resulted in significant wait times, and the chat sessions are often closed abruptly without a resolution.
I am reaching out to you in the hope that Casino Guru can intervene and assist in resolving this matter. The prolonged delay and lack of effective communication from Parimatch have caused significant frustration and inconvenience. I kindly request your urgent assistance to ensure that the funds are credited to my bank account without further delay.
I appreciate your immediate attention to this matter and look forward to your prompt response.
Thank you for your help.