Parimatch Casino BR - Player’s winnings have been cancelled.

This site is dishonest. They do not pay withdrawals. The site is SCAM and stole 770.00 USD from me for no reason. PARIMATCH = SCAM = BLACK LIST

I spent more than 1 month playing on this site, made several deposits, made more than a thousand selected bets

My account was already verified, the website had all my documents, identity card, driver's license, deposit slips, selfie holding document in hand close to the face, everything verified

The moment I wished to make a small withdrawal, the website placed my maximum limit to bet 0.00. I was unable to play

And now, when I log into my account, I see that the site has removed all of my balance, approximately 770.00 USD (4404.96 in my local currency)

This is very unfair and dishonest. PariMatch is a scam and I don't recommend it to anyone. Whoever profits will have all the money removed

As long as you are losing and depositing more, nothing happens. But if they win, they will act and steal your money

PARIMATCH = SCAM = BLACK LIST

Dear Ivsan,

Thank you very much for submitting your complaint. I’m sorry to hear about your problem. Please allow me to ask you a few questions, so I can understand the whole situation completely. Have you accumulated your winnings with or without active bonus? Did you receive any confirmation from the casino that your account has been verified successfully in the past? Please forward it along with any relevant communication to petronela.k@casino.guru.

I hope we will be able to help you to resolve your problem as soon as possible. Looking forward to hearing from you.

Best regards,

Petronela

While I was making deposits and losting my money, playing and losting, all was fine in my account, all full verified and without restritions:

But, when I had some profits in good days and resolved to do a withdrawal part of my balance, all changed, they unverified my account and stole my full balance, approximately 770.00 USD (4404.96 in my local currency). But I done a screenshot of my member area as verified, as evidence above. Then yesterday when I tried to withdraw, they changed my bet maximum for 0,00 amount, I was unable to bet and play there, and my new status member area docs:

Thank you very much, Ivsan, for providing all the necessary information. I will now transfer your complaint to my colleague Nick who will be at your assistance. I wish you best of luck and hope to see your problem being resolved to your satisfaction in the near future.

I would like to ask Parimatch Casino to join us and help us resolve the player's issue.

Hi, friends, good evening

This casino company is dishonest. While I was losting my money with my deposits, nothing happened with my account, it was verified and I did can to play normally

But, when I had success in some plays, this scam company unverified my account, cancelled my winnings and spoke me for to withdraw only my deposits amounts

This sounds bad. I want my account reopened and my money. I won playing honestly for long time, long days and weeks playing there

If I am not more welcome for Parimatch, it's ok, you have this in rules. but what I cannot to accept happy is you to stole my money which I won playing honestly with my deposits

If you not wish I playing on your company, at least you must to pay my full balance, my honest winnings, the amount aproximatelly 770.00 USD (4404.96 in my local currency of account) to my method payment Neteller

I am waiting a resolution and my money in my ewallet. Be honest with me and honour the fair play in the gambling

We haven't receive any answer from the casino yet. Please note, if we won't receive any respond from them within the next 7 days, we will be forced to close the complaint as "unresolved", which could lead to casino rating deduction.

Hello, good morning

I don't know what else to do. I've tried all forms of contact and explanations

My account was fully verified before I started playing and making deposits there

Only when I tried to withdraw a portion of my balance did they make the account unverified, pay only my deposit and remove all my earnings (approximately 700usd)

I would like to resolve the case, have my winnings credited to my account Parimatch or then to my e-wallet used for to deposit, in case they recognize that they have made a mistake on my account as only single incovenience

I hope they pay my money that I won by playing honestly for several days, so that I can continue to play there if it is still possible, or if it is not possible for me to find another site to play with my money

We contacted the casino again on Monday, but we still haven't receive any answer. Will get back to you as soon as we hear from them.

Unfortunately,

We haven't receive any answer from the casino even after repeated atempt. We are really sorry we could not help you more, but as the casino is non-responsive, we are now forced to close the complaint as "unresolved" which could lead also to casino rating deduction. Please do not hesitate to contact us if you will come across any trouble in the future, we will gladly try to help.

Best regards,

Nick

Casino.guru