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HomeOnline casinosCASONGO Casino review
CASONGO Casino review
Doesn't accept players from Ohio
No Deposit Bonus:
Not available
Deposit Bonus:
Not available
Important (1)
Visit Casino
Payment methods
  • Mpesa
  • Orange Money
  • MTN
  • Airtel
  • Africell
Withdrawal limits
 per month
3,000,000 XAF
WigWin S.A.R.L.U.
2021
< $1,000,000
  • Congo, Democratic Republic (Unverifiable)
  • Congo (Unverifiable)
OverviewBonusesUser reviews0Safety Index explainedDiscussion1Payment methods5
Important: Casino starts charging a significant dormant account fee after 3-6 months This casino deducts a regular dormant account fee from player accounts that have been inactive for a short period of time (3 to 6 months).

CASONGO Casino Review

Our expert casino review team has carefully analysed CASONGO Casino in this review and evaluated its positives and negatives using our casino review process. They considered the fairness of the casino's Terms and Conditions, licenses, complaints from existing players, customer support, limits, and other important factors to figure out whether this casino is safe and legit, an outright scam, or somewhere in between.

Based on these markers, we have calculated the Safety Index, a score that summarizes our analysis of the safety and fairness of online casinos. With a higher Safety Index, your chances of playing and receiving winnings without complications increase. CASONGO Casino has a Low Safety Index of 3.8, which means it ranks low in terms of fairness and safety according to our methodology. Take a look at our full CASONGO Casino review, which offers useful insights to determine whether this casino suits your requirements and preferences.

Safety Index of CASONGO Casino – Is it fair and safe?

We measure a casino's Safety Index by employing a multifaceted formula that takes into the account an abundance of information collected and evaluated in our complex review. These consist of the estimated size of the casino, its T&Cs, complaints from the players, blacklists, and many others.

In our CASONGO Casino review, we carefully went through and inspected the Terms and Conditions of CASONGO Casino. We noticed some rules or clauses, which were unfair, however, we do consider the T&Cs to be mostly fair. An unfair or predatory rule could potentially be leveraged to deny the players their rightful winnings, however, our findings for this casino were minor.

According to our approximate calculation or collected information, CASONGO Casino is one of smaller online casinos. In relation to its size, it has a very low value of withheld winnings in complaints from players (or it has not received any complaints at all). In our evaluation, we factor in both the casinos' size and player complaints, recognizing that larger casinos, having more players, often face a higher number of complaints.

To our knowledge, CASONGO Casino is absent from any significant casino blacklists. In case a casino is featured on a blacklist, including our own Casino Guru blacklist, it's likely that the casino has committed wrongdoings towards its customers. Thus, we encourage players to bear this in mind when deciding on which online casino to play at.

In our comprehensive review of all relevant aspects, CASONGO Casino has attained a Low Safety Index of 3.8. We encourage players to avoid this casino and seek out one with a higher Safety Index.

T&Cs of CASONGO Casino evaluated

Whenever we assess online casinos, we thoroughly examine each casino's Terms and Conditions to determine their level of fairness. Many of them have T&Cs that contain rules and clauses that we view as unfair or plain predatory, since they can be held against players as a basis for withholding their winnings in certain circumstances.

We found some questionable rules or clauses during our review, however, we consider the Terms and Conditions of CASONGO Casino to be mostly fair.

Note: You can find our specific findings from the T&Cs evaluation here.

CASONGO Casino player complaints

Player complaints are a crucial component of our casino review process since they provide us with a clear understanding of difficulties faced by players and the way that casinos deal with them. We examine all complaints submitted through our Complaint Resolution Center, and also those we collect from other sources when calculating each casino's Safety Index.

We have found no relevant complaints about this casino.

CASONGO Casino user reviews and feedback

Casino Guru allows users to review and rate online casinos to share their experiences, views, and feedback. These allow us to calculate a general user feedback score that falls between Terrible and Excellent.

Seeing as there are no user reviews of CASONGO Casino in our database yet, we encourage you to rate this casino on our website, and share what your experience was.

Note: Remember that user reviews might not be the most accurate representation of the casino's quality. There have been cases of casinos writing fake reviews to improve their user feedback score. Alternatively, there have also been cases of dissatisfied players who left multiple negative reviews to damage the casino's reputation. We do our best to filter these out and calculate a representative user feedback score; however, just to be safe, we do not include user feedback in our Safety Index calculation.

Company information and licenses of CASONGO Casino

CASONGO Casino has estimated annual revenues higher than $1,000,000. This makes it one of smaller online casinos on our scale.

CASONGO Casino holds licenses issued by licensing authorities in these geographic areas: Congo, Democratic Republic, Congo.

Withdrawal limits, win limits, and payment method options

CASONGO Casino supports 5 payment methods. This includes: MTN, Airtel, Orange Money, Mpesa, Africell.

Winnings and withdrawals are typically regulated by limits set by the casino. In many instances, the limits are high enough to not impact the majority of players. However, certain casinos impose win or withdrawal restrictions that may be quite limiting. That's why we always examine these aspects in our casino reviews. The information regarding the casino's win and withdrawal limits is displayed in the table below.

Withdrawal limits Win limits
XAF 3,000,000 per month XAF 23,000,000 daily total win limit
CDF 9,000,000 per month CDF 77,000,000 daily total win limit
Note: It's possible that some of the payment methods listed may not be used for both deposits and withdrawals. Moreover, the availability of certain payment methods may change depending on your country.

Languages and customer support options

Members of our casino review team collect information about customer support and available languages when reviewing online casinos. Languages and customer support options available at CASONGO Casino are displayed in the table below.

Language Website Customer support Live chat
English Yes Yes Yes24/7
French Yes Yes Yes24/7

Members of our casino review team contacted the casino's representatives to learn how helpful, professional, and quick their responses are. Customer support is crucial to us because it can be very useful in resolving problems with player's account, registration at CASONGO Casino, withdrawals, and other potential areas of concern. According to our tests and collected information, CASONGO Casino has an average customer support.

Slots and casino games at CASONGO Casino

CASONGO Casino gives players an option to play these types of games: Slots, Roulette, Blackjack, Betting, Video poker, Bingo, Baccarat, Jackpot games, Live games, Craps and dice, Keno, Scratch cards, Other card games, eSports betting, Virtual sports, Other games, Crash games, Live shows, Live baccarat, Live bingo, Live blackjack, Live dice games, Other live games, Live poker, Live roulette.

The casino's game library includes titles from 26 providers. This includes NetEnt, Nolimit City, Evolution Gaming, Pragmatic Play, Red Tiger Gaming, Big Time Gaming, Playson, Ezugi, BGaming, Bullshark Games, Smartsoft Gaming, VeliTech (VeliPlay), Formula Spin, 100HP Gaming, Split the Pot, Backseat Gaming, Aviatrix, Spribe, Esa Gaming, Kiron Interactive, 1spin4win, Lagio Gaming, Onlyplay, Hacksaw Gaming, Ruby Play, Ka Gaming.

CASONGO Casino bonus offers and codes

Online casino sites offer bonuses to attract and retain players, as an incentive to register an account with them and begin playing. Our database presently holds 1 bonus from CASONGO Casino, which is listed in the 'Bonuses' section of this review.

Note: For more information about this casino's offers, check out our separate page dedicated to CASONGO Casino bonuses.

Bonuses

No Deposit Bonus:
Not available
Deposit Bonus:
Not available

Payment methods

Payment methods
  • Mpesa
  • Orange Money
  • MTN
  • Airtel
  • Africell
Withdrawal limits
 per month
3,000,000 XAF

Games

Show all
Slots
Roulette
Blackjack
Betting
Video poker
Bingo
Baccarat
Jackpot games
Live games
No poker
Craps and dice
Keno
Scratch cards
eSports betting
Crash games

Language options

English website
All languages (2)
English customer support
All languages (2)
English live chat
All languages (2)

Game providers

Show all (26)
  • NetEnt
  • Nolimit City
  • Pragmatic Play
  • Big Time Gaming
  • Evolution Gaming
  • BGaming
  • Red Tiger Gaming
  • Playson

Casino screenshots

casongo_casino_homepage_desktop
casongo_casino_game_gallery_desktop
casongo_casino_promotions_desktop
casongo_casino_homepage_mobile
casongo_casino_game_gallery_mobile
casongo_casino_promotions_mobile

Positives

  • Simple and clean website design

Negatives

  • Possible deposit and withdrawal fees
  • Limited responsible gaming options
  • Company focuses on sports betting rather than the casino
  • Limited choice of payment methods
Casino Bonuses

CASONGO Casino bonuses

Browse all bonuses offered by CASONGO Casino, including their no deposit bonus offers and first deposit welcome bonuses.

Casino Guru
We want players to understand gambling.
User reviews (0)

User reviews of CASONGO Casino

This is a place to share experience with CASONGO Casino. Read what other players wrote about it or write your own review and let everyone know about its positive and negative qualities based on your personal experience.

User feedback:
Not enough data

Rated by 0 users

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Safety Index explained

Safety Index of CASONGO Casino explained

Take a look at the explanation of factors that we consider when calculating the Safety Index rating of CASONGO Casino. The Safety Index is the main metric we use to describe the trustworthiness, fairness, and quality of all online casinos in our database.

Safety Index:Low3.8/10
One of smaller casinos, based on our research and estimates
We consider the casino's T&Cs to be mostly fair
Not found on any relevant casino blacklist
No player complaints or very low value of withheld winnings in complaints in relation to the casino's size
We also considered other factors, which had a negative impact on the casino's Safety Index
The Safety Index of this casino was calculated based on our research and data collected by our casino review team. Learn more about casino review methodology

Has this casino done something unfair to you?

Submit a complaint

Important

Important: Casino starts charging a significant dormant account fee after 3-6 months This casino deducts a regular dormant account fee from player accounts that have been inactive for a short period of time (3 to 6 months).

Unfair terms and conditions

  • Casino starts charging fees after less than 6 months of account inactivity
    T&C copied from the casino's website (in English):
    Read more

Other factors

  • Operates with an unverifiable license
  • Low win limit: 77,000,000 FC / day (sum of all wins, wagers not subtracted)
  • Low withdrawal limit: 3,000,000 XAF / month

Complaints about CASONGO Casino and related casinos

(0)
0All0Opened0Unresolved0Resolved0Rejected
This tab does not contain any complaints

We do not have any complaints about CASONGO Casino in our database. If you have been mistreated by this casino, you can submit a complaint about it.

Discussion

CASONGO Casino Discussion

Discuss anything related to CASONGO Casino with other players, share your opinion, or get answers to your questions.

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Payment methods

CASONGO Casino payment methods

MpesaOrange MoneyMTNAirtelAfricell

Currencies

CDF, XAF
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