The player from Brazil has an inactive account and has not received a response from the casino for almost a year.
My account is inactive, and the house hasn't replied to me for almost a year, and I'm paying a lot of money on this platform because they don't reply.
Minha conta do nada deu como inativa, e a casa não me responde quase a 1 ano, e tô com um valor grande preço nessa plataforma por causa que eles não respondem
Dear Dasvinte,
Thank you very much for submitting your complaint. I’m sorry to hear about your negative experience with Parasino Casino.
Please allow me to ask you a few questions, so I can better understand the situation.
I hope we will be able to help you to resolve this issue as soon as possible. Thank you very much in advance for your reply.
Best regards,
Tomas
Dear Dasvinte,
Thank you very much for submitting your complaint. I’m sorry to hear about your negative experience with Parasino Casino.
Please allow me to ask you a few questions, so I can better understand the situation.
I hope we will be able to help you to resolve this issue as soon as possible. Thank you very much in advance for your reply.
Best regards,
Tomas
Dear Dasvinte,
We are extending the timer by 7 days. Please, be aware that in case you fail to respond in the given time frame or don’t require any further assistance, we will reject the complaint.
Dear Dasvinte,
We are extending the timer by 7 days. Please, be aware that in case you fail to respond in the given time frame or don’t require any further assistance, we will reject the complaint.
My account has been inactive for about 5 to 6 months I think. And it was inactive because of the link that didn't work and I couldn't verify my account and it hit 30 days and it became inactive and since then I can't get into the account that is asking me to confirm the email or cell phone but I can't because they haven't sent me the verification email until today
Minha conta se encontra inativa tem uns 5 a 6 meses eu acho. E foi inativa por causa do link que não funcionou e eu não consegui verificar minha conta e bateu 30 dias e ela ficou inativa e desde de lá não consigo entra na conta que tá pedindo pra eu confirmar o email ou o celular mas não consigo por que não me mandaram o e-mail até hoje da verificação
Dear Dasvinte,
I am afraid I will need communication between you and the casino to better understand the situation.
Please forward the relevant communication to my email at tomas@casino.guru for review.
Thanks in advance for your reply and understanding.
Dear Dasvinte,
I am afraid I will need communication between you and the casino to better understand the situation.
Please forward the relevant communication to my email at tomas@casino.guru for review.
Thanks in advance for your reply and understanding.
This post is private for now. It’s waiting to get approved by Casino Guru. We only make new posts public after a manual review to make sure that they don’t contain any sensitive information meant to be only seen by the involved parties.
This post is private for now. It’s waiting to get approved by Casino Guru. We only make new posts public after a manual review to make sure that they don’t contain any sensitive information meant to be only seen by the involved parties.
This post is private for now. It’s waiting to get approved by Casino Guru. We only make new posts public after a manual review to make sure that they don’t contain any sensitive information meant to be only seen by the involved parties.
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