Hi vtaylor75,
Hi Peter,
Upon reviewing login information, we found that the player have an account at our casino under the username provided to Guru administrator. Additionally, upon further review of the player`s account, we found that the player played with free promotions only. Twice the player succeeded in finishing the wagering requirements and were able to withdraw:
On 6/20/2024 at 18:14:51 after playing with the welcome free chip (rules: https://pacificspins.com/terms?class=welcome200)
On 6/29/2024 at 21:20:26 after playing with the free spins (rules: https://pacificspins.com/terms?class=50sunset)
The max cashout from both free promotions was $50.
I'm sorry, but the player never verified the account or made any deposit at our casino.
If you need any additional help, please do not hesitate to contact us again.
Kind Regards
Daniel Moore
Casino Pacificspins Management
Hi vtaylor75,
Hi Peter,
Upon reviewing login information, we found that the player have an account at our casino under the username provided to Guru administrator. Additionally, upon further review of the player`s account, we found that the player played with free promotions only. Twice the player succeeded in finishing the wagering requirements and were able to withdraw:
On 6/20/2024 at 18:14:51 after playing with the welcome free chip (rules: https://pacificspins.com/terms?class=welcome200)
On 6/29/2024 at 21:20:26 after playing with the free spins (rules: https://pacificspins.com/terms?class=50sunset)
The max cashout from both free promotions was $50.
I'm sorry, but the player never verified the account or made any deposit at our casino.
If you need any additional help, please do not hesitate to contact us again.
Kind Regards
Daniel Moore
Casino Pacificspins Management