The casino will not let me submit a withdraw request through the website. It says restricted and to cancel customer support. This casino is part of SpinLogic which has the same type of website as brango, extreme, bonus blitz, ect. I know they are linked because this same issue began on bonus blitz at the same time, and happened right after I closed my accounts on brango and extreme because I wanted to limit the amount of casinos I played on. I’m absolutely verified through their software and have places numerous deposits and withdraws through these sites, although this is my first time attempting a withdrawl on this specific site. When speaking to someone on their online chat, most of the time they just end the chat shortly after asking for help with my withdrawal. One out of the 5 different people I spoke with on their chat option responded to my cash out help and just said to email them for it to be processed which I did. Their cashout time listed says 10 minutes. Now they did respond to my email quickly, but just said it will take time and to be patient. When I responded to their email asking how much time, I was just told to be patient. Being that I’m verified in their system, with numerous deposits and withdraws through these sites, i do not understand the hold up and feel like doing this is the only way I will see my request process. Im hoping you guys can help.
The casino will not let me submit a withdraw request through the website. It says restricted and to cancel customer support. This casino is part of SpinLogic which has the same type of website as brango, extreme, bonus blitz, ect. I know they are linked because this same issue began on bonus blitz at the same time, and happened right after I closed my accounts on brango and extreme because I wanted to limit the amount of casinos I played on. I’m absolutely verified through their software and have places numerous deposits and withdraws through these sites, although this is my first time attempting a withdrawl on this specific site. When speaking to someone on their online chat, most of the time they just end the chat shortly after asking for help with my withdrawal. One out of the 5 different people I spoke with on their chat option responded to my cash out help and just said to email them for it to be processed which I did. Their cashout time listed says 10 minutes. Now they did respond to my email quickly, but just said it will take time and to be patient. When I responded to their email asking how much time, I was just told to be patient. Being that I’m verified in their system, with numerous deposits and withdraws through these sites, i do not understand the hold up and feel like doing this is the only way I will see my request process. Im hoping you guys can help.