The player's deposit never arrived to his casino account. The complaint was rejected as the player stopped responding.
Oshi Casino - The player's deposit never arrived.
Amount: €40
Oshi Casino
Safety Index:HighSafety Index
In line with our review methodology, we calculated the casino’s Safety Index based on more than 20 factors, including its financials, fairness of T&Cs, player complaints, and more. The higher the Safety Index, the more likely you are to receive your winnings without issues.
8.6
Oshi Casino has a Safety Index of 8.6, which makes it a safe casino suitable for most players. Explore this casino’s Safety Index
Case closed
Our verdict
Player stopped responding
REJECTED
Case summary
3 years ago
Public
Public
3 years ago
Hello bell2410,
Thank you very much for submitting a complaint and I'm really sorry to hear about your issue. Please allow me to ask you a few more question before we would move forward in the case.
Was this your first ever deposit into casino? Isn't the payment on the screenshot supposed to be sent on 15th of November? Some payments, not just in casinos are not processed during weekend so I would definitely recommend you to wait for a working day for the money to arrive on your casino account.
Looking forward to your answer and I hope we will be able to help you out with your issue.
Regards,
Nick
