HomeComplaintsOshi Casino - Player seeks funds.

Oshi Casino - Player seeks funds.

Amount: A$100

Oshi Casino
Safety Index:High
Submitted: 23 Jul 2024 | Case closed : 07 Aug 2024
Case closed Our verdict

Player stopped responding

REJECTED

Case summary

3 months ago

The player from Australia inquired about the status of their funds at the casino. Despite multiple attempts to obtain more information about the issue, the player did not respond to our messages. Consequently, the complaint was rejected due to lack of response.

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3 months ago

Where my money

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3 months ago

Dear maxwellmurphy226,

Thank you very much for submitting your complaint. I’m really sorry to hear about your issue with Oshi Casino. I’m afraid I will need more information regarding your problem. Please could you elaborate?

  • What does the A$100 represent in this situation? (missing deposit, confiscated winnings, delayed withdrawal, etc.)
  • Have you contacted casino support regarding the issue? With what result?
  • When did the incident happen?

I will be waiting for your reply patiently.

Best regards,

Tomas

 

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3 months ago

Dear maxwellmurphy226,

We are extending the timer by 7 days. Please, be aware that in case you fail to respond in the given time frame or don’t require any further assistance, we will reject the complaint.

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3 months ago

Unfortunately, the player has not responded to our messages and questions. Consequently, we are unable to investigate further and have no choice but to reject this complaint.

The player can reopen this complaint at any time.

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