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HomeOnline casinosOnestep Casino review
Onestep Casino review
Doesn't accept players from Ohio
No Deposit Bonus:
Not available
Deposit Bonus:
Not available
Visit Casino
Payment methods
Show all (19)
  • Neteller
  • Skrill
  • PaysafeCard
  • Payz (ecoPayz)
  • Mastercard
  • VISA
  • Euteller
  • Trustly Pay
Withdrawal limits
 per month
€7,000
 per day
€1,000
L.C.S Limited
2022
< $1,000,000
OverviewBonusesUser reviews4Safety Index explainedDiscussion1Payment methods19

Onestep Casino Review

In this review of Onestep Casino, our impartial casino review team carefully evaluated this casino and its pros and cons based on our casino review methodology. Our expert team has taken into account the fairness of the casino's Terms and Conditions, valid licenses, complaints from players, customer support, limits, and other significant markers to assess whether this casino is safe to play at and legit, an overt scam, or something in between.

Our calculation of the casino's Safety Index, formed from the examined factors, portrays the safety and fairness of online casinos. As the Safety Index rises, the probability of encountering problems while playing or making withdrawal lowers. Onestep Casino has a Below average Safety Index of 5.2, which means it may not be the best choice for most players in terms of fairness and safety. Continue reading our Onestep Casino review to find out more about this casino and determine if it's the right fit for you.

Is Onestep Casino fair and safe? Safety Index explained

In determining a casino's Safety Index, we follow complex methodology that takes into account the variables we have gathered and evaluated in our review. This includes the casino's T&Cs, player complaints, estimated revenues, blacklists, and various other factors.

In our review of Onestep Casino, we thoroughly read and reviewed the Terms and Conditions of Onestep Casino. We found some rules or clauses that were not favorable. Based on our findings, we consider the T&Cs to be somewhat unfair. Unfair or predatory rules can potentially be used against players to justify not paying out winnings to them. Because of our findings, we recommend proceeding with caution if you decide to play at this casino.

Onestep Casino is a medium-sized online casino based on our estimates or collected information. It has a high amount of restrained payouts in complaints from players, when we take its size into account. When evaluating a casino, we consider the number of complaints in relation to the casino's size, since bigger casinos generally receive a higher number of complaints due to a larger player base.

To our knowledge, Onestep Casino is absent from any significant casino blacklists. The presence of a casino on various blacklists, including our own Casino Guru blacklist, is a potential sign of wrongdoing towards customers. Players are encouraged to consider this information when deciding where to play.

On the whole, also considering other contributing factors in our assessment, Onestep Casino has achieved a Safety Index of 5.2, which is classified as Below average. To our knowledge, this casino is not a suitable option for players seeking an online casino that fosters fairness and honesty in its treatment of customers.

Note: To the best of our knowledge, Onestep Casino is associated with 14 other online casinos. The Safety Index of Onestep Casino takes into account the qualities of all the interconnected online casinos. This connection has resulted in a decreased Safety Index.

T&Cs of Onestep Casino evaluated

Whenever we review online casinos, we carefully read each casino's Terms and Conditions and evaluate their fairness. In T&Cs of many of them, we uncover clauses and rules which we consider unfair or outright predatory, as they give the casino the possibility to justify not paying out winnings to players in certain situations.

We found some questionable rules or clauses during our review, because of which we consider the Terms and Conditions of Onestep Casino to be somewhat unfair.

Note: You can find our specific findings from the T&Cs evaluation here.

Onestep Casino player complaints

Our casino assessment rests heavily on player complaints, since they provide us valuable data about the issues experienced by players the and the casinos' way of putting things right. When calculating the Safety Index for each casino, we take into account all of the complaints that we get through our Complaint Resolution Center in addition to the complaints that we find elsewhere.

We currently have 3 complaints directly about this casino in our database, as well as 146 complaints about other casinos related to it. Because of these complaints, we've given this casino 2,444 black points in total, out of which 1,374 come from related casinos. You can find more information about all of the complaints and black points in the 'Safety Index explained' part of this review.

Onestep Casino user reviews and feedback

At Casino Guru, users have the opportunity to provide ratings and reviews of online casinos in order to share their opinions, feedback, or experiences. Based on these, we then generate a complete user satisfaction score, which varies from Terrible to Excellent.

However, this casino does not have a User feedback score yet. We only calculate it once a casino has at least 10 reviews, but have only received 4 player reviews of Onestep Casino so far. You may access the casino's user reviews in the User reviews section of this page.

Note: Since it is not uncommon that upset players leave many harmful reviews to damage casino's reputation, and some casinos post false reviews to increase their user feedback score, please note that user reviews may not accurately represent the casino's quality. We strive to filter these out and calculate an accurate user feedback score; however, for these reasons, we do not consider user feedback in our Safety Index calculation.

Company information and licenses of Onestep Casino

Onestep Casino is in the ownership of L.C.S Limited and has an annual revenue estimate greater than $1,000,000. This makes it one of smaller online casinos on our scale.

Onestep Casino holds a gambling license in Malta issued by Malta Gaming Authority.

Withdrawal limits, win limits, and payment method options

Onestep Casino supports 19 payment methods. This includes: Skrill, Neteller, PaysafeCard, Payz (ecoPayz) , Mastercard, VISA, Euteller, Trustly Pay, Neosurf, Bank transfer, Flexepin, Jeton Cash, Jeton, MiFinity, INOVAPAY, Interac, Rapid Transfer, MuchBetter, CashtoCode.

Online casinos frequently impose limitations on the amounts players can win or withdraw. While these are generally high enough not to impact the majority of players, several casinos do impose quite restrictive win or withdrawal limits. That is why we always check these when reviewing casinos. The table below shows the casino's win and withdrawal limitations.

Withdrawal limits Win limits
EUR 1,000 per day No win limit
EUR 7,000 per month
Note: It's possible that some of the payment methods listed may not be used for both deposits and withdrawals. Moreover, the availability of certain payment methods may change depending on your country.

Available language options and customer support

When reviewing online casinos, we collect information about their customer support and language options. Languages and customer support options available at Onestep Casino are displayed in the table below.

Language Website Customer support Live chat
English Yes Yes Yes
Spanish No Yes No
German Yes Yes No
Finnish Yes Yes No
Norwegian Yes Yes No

Our team contacted the customer support during the review process to gain an accurate picture of the quality of the service. Customer support is crucial to us because it can be very useful in resolving problems with player's account, registration at Onestep Casino, withdrawals, and other potential areas of concern. According to our tests and collected information, Onestep Casino has an average customer support.

Onestep Casino casino games and slots

Onestep Casino gives players an option to play these types of games: Slots, Roulette, Blackjack, Betting, Video poker, Bingo, Baccarat, Jackpot games, Live games, Craps and dice, Keno, Scratch cards, Other card games, eSports betting, Virtual sports, Other games, Crash games, Live shows, Live baccarat, Live bingo, Live blackjack, Live dice games, Other live games, Live poker, Live roulette.

The casino's game library includes titles from 83 providers. This includes NetEnt, Nolimit City, Play'n GO, Blueprint Gaming, Evolution Gaming, Pragmatic Play, Yggdrasil Gaming, Red Tiger Gaming, Thunderkick, Betsoft Gaming, Big Time Gaming, WMS, Playson, Amatic, ELK Studios, Evoplay, Ezugi, Eyecon, BGaming, Endorphina, Bally, Barcrest, Wazdan, PariPlay, Habanero, Lightning Box, Red Rake Gaming, 1X2 Network, Tom Horn, Iron Dog Studio, Realistic Games, Betgames, Inspired Gaming, Fantasma Games, Live 5 Gaming, eeze, Playzido, Indigo Magic, Win Fast, Authentic Gaming, Alchemy Gaming, BF Games, Spribe, Fortune Factory Studios, Gamomat, All For One Studios (ALL41), Kiron Interactive, Arcadem, Revolver Gaming, On Air Entertainment, Bragg Gaming, Foxium, AGS, Buck Stakes Entertainment, Triple Edge Studios, Crazy Tooth Studio, Givme Games, Reel Play, Gameburger Studios, Real Dealer Studios, Atomic Slot Lab, Gaming Corps, Leap Gaming, Switch Studios, Slingo, Synot Games, King Show Games, Gamevy, SpinPlay Games, Neko Games, Kalamba Games, Golden Hero, Aurum Signature Studios, Core Gaming, Games Global, Just For The Win, Light & Wonder, Golden Rock Studios, Snowborn Games, Stormcraft Studios, Red7, Hacksaw Gaming, Ruby Play.

Onestep Casino bonus offers and codes

Online casino sites offer bonuses to attract and retain players, as an incentive to register a account with them and begin playing. The most prevalent bonus types are no deposit bonuses (or free spins) that you can get simply for registering an account, and deposit bonuses that are given out after making a deposit. Casinos also offer promotions like loyalty programs, welcome sign-up bonuses, and bonus codes.

We currently have 4 bonuses from Onestep Casino in our database, which include:

  • 100% up to $200 and 200 extra spins
  • 100% up to $200
  • 110% up to $300 and 300 extra spins
  • 120% up to $500 and 500 extra spins

Kindly take note that only players from specific countries may be eligible for some of these bonuses. To find out which bonuses you can claim, see the 'Bonuses' segment of this review.

Bonuses

No Deposit Bonus:
Not available
Deposit Bonus:
Not available

Payment methods

Payment methods
Show all (19)
  • Neteller
  • Skrill
  • PaysafeCard
  • Payz (ecoPayz)
  • Mastercard
  • VISA
  • Euteller
  • Trustly Pay
Withdrawal limits
 per month
€7,000
 per day
€1,000

Games

Show all
Slots
Roulette
Blackjack
Betting
Video poker
Bingo
Baccarat
Jackpot games
Live games
No poker
Craps and dice
Keno
Scratch cards
eSports betting
Crash games

Language options

English website
All languages (4)
English customer support
All languages (5)
English live chat

Game providers

Show all (83)
  • NetEnt
  • Nolimit City
  • Betsoft Gaming
  • Pragmatic Play
  • Big Time Gaming
  • ELK Studios
  • Yggdrasil Gaming
  • Tom Horn

Casino screenshots

onestep_casino_homepage_desktop
onestep_casino_promotions_desktop
onestep_casino_homepage_mobile
onestep_casino_promotions_mobile

Positives

  • Good selection of games
  • Wide variety of bonuses
  • Modern website

Negatives

  • Customer support via phone is not available
  • Low withdrawal limits (7000$/€/£/month)
  • Not all payment methods are available for all countries
Casino Bonuses

Onestep Casino bonuses

Browse all bonuses offered by Onestep Casino, including their no deposit bonus offers and first deposit welcome bonuses.

Casino Guru
We want players to understand gambling.
User reviews (4)

User reviews of Onestep Casino

This is a place to share experience with Onestep Casino. Read what other players wrote about it or write your own review and let everyone know about its positive and negative qualities based on your personal experience.

User feedback:
Not enough data

Rated by 4 users

Very positivePositiveNeutralNegativeVery negative

Do you have any experience with this casino?

Write a review
Casino Guru
We want players to understand gambling.
• 2 years ago
It's been 2 weeks since the withdrawal and the money is still not visible. In the chat service, only a robot answers and by email I always get literally the same answer, i.e. "we will process your request as soon as the congestion eases"...
• 2 years ago
As long as you are not a high roller you can win here with about 30 eur 300 eur made bets work and there were no withdrawal problems the free spins winnings the games I played were good sugar rush dig house dice millionaire etc
  • Verifying takes a while
• 3 years ago
Very bad casino, I won, but wait a week, the payouts for the verification take far too long and also the payout processing
Payouts are max 1000€ every 24 hours
I hope that they pay my money but my belief in it is dwindling
• 3 years ago
Deposit is still not on the account after more than 6 hours, neither mail support nor chat support can be reached, mail is not available at all and nobody joins the session in live chat even if you are in position 1 for 30 minutes.

Don't register here!
  • Good game selection
  • No contact
  • Deposits are not credited to the account
Safety Index explained

Safety Index of Onestep Casino explained

Take a look at the explanation of factors that we consider when calculating the Safety Index rating of Onestep Casino. The Safety Index is the main metric we use to describe the trustworthiness, fairness, and quality of all online casinos in our database.

Safety Index:Below average5.2/10
Medium-sized casino, based on our research and estimates
We consider the casino's T&Cs to be somewhat unfair
Not found on any relevant casino blacklist
High value of withheld winnings in player complaints in relation to the casino's size
We also considered other factors, which had a slightly negative impact on the casino's Safety Index
The Safety Index of this casino was calculated based on our research and data collected by our casino review team. Learn more about casino review methodology

Has this casino done something unfair to you?

Submit a complaint

Unfair terms and conditions

  • Playing restricted games while wagering bonuses may forfeit bonus balances
    T&C copied from the casino's website (in English):
    Read more
  • Placing bets below specified threshold may result in confiscated winnings
    T&C copied from the casino's website (in English):
    Read more
  • Common bonus hunting strategies may be seen as a serious T&C violation
    T&C copied from the casino's website (in English):
    Why we find the bolded part of the rule unfair
    Read more
  • Low-risk play may lead to winnings being confiscated
    T&C copied from the casino's website (in English):
    T&C copied from the casino's website (in English):
    Why we find the bolded part of the rule unfair
    T&C copied from the casino's website (in English):
    Why we find the bolded part of the rule unfair
    Read more
  • Use of the Martingale betting strategy may result in confiscated winnings
    T&C copied from the casino's website (in English):
    Why we find the bolded part of the rule unfair
    Read more
  • Use of betting techniques that do not provide an unfair advantage may be seen as a serious T&C violation
    T&C copied from the casino's website (in English):
    Why we find the bolded part of the rule unfair
    Read more
  • Claiming one too many bonuses may be seen as a T&C violation
    T&C copied from the casino's website (in English):
    Why we find the bolded part of the rule unfair
    Read more

Other factors

  • Low withdrawal limit: €7,000 / month

Complaints about Onestep Casino and related casinos

(294)
294All1Opened110Unresolved59Resolved124Rejected

Complaints directly about Onestep Casino

Show more complaints (+10)
Discussion

Onestep Casino Discussion

Discuss anything related to Onestep Casino with other players, share your opinion, or get answers to your questions.

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Payment methods

Onestep Casino payment methods

NetellerSkrillPaysafeCardPayz (ecoPayz) MastercardVISAEutellerTrustly PayNeosurfBank transferFlexepinJeton CashCashtoCodeINOVAPAYMiFinityMuchBetterInteracJetonRapid Transfer

Currencies

USD, CAD, EUR, AUD, NZD
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