Dear tsk123456,
Thank you very much for submitting your complaint. I’m sorry to hear about your negative experience with Olympusbet Casino.
Please allow me to ask you a few questions, so I can better understand the situation.
- Could you please share your request for a self-exclusion you sent to the casino?
- Could you please explain when you made the deposits to the casino and when you informed the casino about your gambling problems?
- Could you please share your communication with the casino? Send emails or chat transcripts to my email at tomas@casino.guru, or post screenshots here
I hope we will be able to help you to resolve this issue as soon as possible. Thank you very much in advance for your reply.
Best regards,
Tomas
Dear tsk123456,
Thank you very much for submitting your complaint. I’m sorry to hear about your negative experience with Olympusbet Casino.
Please allow me to ask you a few questions, so I can better understand the situation.
- Could you please share your request for a self-exclusion you sent to the casino?
- Could you please explain when you made the deposits to the casino and when you informed the casino about your gambling problems?
- Could you please share your communication with the casino? Send emails or chat transcripts to my email at tomas@casino.guru, or post screenshots here
I hope we will be able to help you to resolve this issue as soon as possible. Thank you very much in advance for your reply.
Best regards,
Tomas