NYspins Casino - Player's struggling to withdraw.

Casino wants to pay you Citadel and then refuses to give you the information needed to use that method.

Declined my request 10 times over two weeks, never once did I get an email of the format they wanted even though I asked.

Never in my casino days has it been that difficult to get paid.

Dear Craig,

Thank you for submitting your complaint. I'm really sorry to hear about your issue. Please allow me to ask you a few more question before we would try to contact the casino. Are you verified in the casino? Did you try to use a different withdrawal method? Have you been playing with any bonus? Also please, if you have any proof or conversation with the casino send it to nikolas.b@casino.guru. Looking forward your answer.

Best regards,

Nick

Dear Craig,

We haven't receive any answer from you yet. Please note, if you will fail to respond to us within the next 7 days, your complaint will be rejected.

We are now rejecting the complaint as the player is non-responsive.